Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,056 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,056 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking is very easy and you are picked up by the courtesy bus on the way to departures and back from arrivals.”

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Posted 7 years ago

“Very good service friendly staff no problems at all have used this service 4 -5 times would recommend highly”

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Posted 7 years ago

“It was straight forward,booked on line, dropped car off,walked to airport,there was a bus on but must have missed it but didn't matter as not far away, when we came back just walked back to car easy, put ticket in machine then away.”

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Posted 7 years ago

“As I got a reasonable price, I chose to stay in the Short Stay Car-park right next to the terminal in stead of the Long Stay which I normally use. It was a two minute walk to the terminal building. The only problem was....as usual......the machine did not recognise my Vehicle Registration when leaving and I had to press the help button and give the booking ref to get out.”

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Posted 7 years ago

“easy access the area is usually clean”

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Posted 7 years ago

“ease of parking, never a hassle”

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Posted 7 years ago

“As always we did not have any problem with parking. The only thing we didn't know was that the pick up stop to take us back to our car was on the opposite side to where it was previously. It was not a problem really.”

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Posted 7 years ago

“Review is specifically about car parking service. Buses picked up and dropped off promptly. However, information indicated that barriers would read car number plate and take booking details from there. This didn't work and resulted in a number of cars having to reverse into a small space by the barriers to get tickets validated. This should be noted on booking forms so drivers are aware rather than getting to the barrier and not being able to leave straight away.”

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Posted 7 years ago

“Really struggled reversing from our space , due to car overlapping the bay behind us! Otherwise everything ok”

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Posted 7 years ago

“Parked in the short stay park. Slight problem of finding a space but found after a couple of runs up and down the park. Very convenient for a quick getaway on return. Would use again.”

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Posted 7 years ago

“Convenient”

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Posted 7 years ago

“Ideal once the car is parked just a short walk to the terminal.”

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Posted 7 years ago

“Close to home,and good value for money”

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Posted 7 years ago

“For the first time for ages the number plate recognition didn't work.”

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Posted 7 years ago

“Easy arrival and departure through the barrier. Nightmare trying to find a space in the car park. Took us a good 20 minutes. Just as well we had plenty of time or we would have been panicking. Waited 15 minutes for shuttle bus on the way back. Ended up walking.”

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Posted 7 years ago

“Parking is within close proximity to terminals. Well signposted. Prices are reasonable. Parking areas are somewhat rough. Free entry/exit from drop off area would be favourable. This is because I drop my wife off in this area put cases on trolley and she takes them into terminal. I then drive car to long stay car park and walk back to terminal. Saves having to lug cases from car to bus or wheel them all the way to terminal. Then do the reverse on return but it costs another £2.00.”

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Posted 7 years ago

“Efficient little airport. Downside. Immigration set up poor. Baggage handling namely from landing to collecting luggage takes an age.”

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Posted 7 years ago

“Easy to book,entry and exit seamless.Would have been 5*but spaces were at a premium andgetting from the car park to Domestic departures with a luggage trolley wasn't easy.”

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Posted 7 years ago

“Very easy, quick and efficient to check in and navigate airport.”

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Posted 7 years ago

“Regular transit bus.”

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Posted 7 years ago

Newcastle Airport is rated 4.6 based on 25,056 reviews