Nex G Mobility Reviews

Name: Nex G Mobility
Rating: 2.27

2.3 Rating 41 Reviews

32 %

of reviewers recommend Nex G Mobility

Company Reviews

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Metrics

2.3

Based on 41 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

07875066452

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Anonymous

Anonymous // 01/01/2019

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“Terrible service”

Helpful Report

Posted 5 years ago

“The kart will not go together properly and can not hold.the hover board. I have had 2 qualified engineers attempt to build it. Now it just collects dust in my garage. A complete waste of money.”

Helpful Report

Posted 5 years ago

“Very poor indeed and I'm still waiting for a refund from last year. If I had read the reviews about others returning items and not getting a refund, I wouldn't have ever in a million years of gone near this company. Lesson well and truly learnt. Disgusting to treat people this way and not refund the money for faulty goods.”

Helpful Report

Posted 5 years ago

“The purchasing experience was first rate, excellent product description and easy to use website. No problems with delivery the product arrived fully boxed, undamaged and on time. The product worked out of the box and was all I had hoped for. The problem is post sales service and product quality; the product stopped working after 4 weeks. Repeated attempts to make contact and agree a satisfactory resolution have been ignored. Have been trying since September 2018, and haven’t received any acknowledgment from Nex G Mobility. Unfortunately for this reason a one star rating is unavoidable.”

Helpful Report

Posted 5 years ago

“The whole thing has snapped and fallen to pieces I have tried to phone and email the company with no response. I would not buy this product again”

Helpful Report

Posted 5 years ago

“Terrible service and very bad quality. The acooter has broken down in less than 4 weeks and they offered no refund and wanted us to send the scooter back at our cost for review and no guarantee that they will fix it. Would not recommend for sure!!! Very upsetting!”

Helpful Report

Posted 5 years ago

“Ordered an electric scooter last year it lasted a couple of months before it stopped working sent it back I'm still waiting for new or repaired scooter to arrive, I'm £210 down! I can't get any reply off of the company or any response as to what has happened!!”

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Posted 5 years ago

“Great product. Prompt delivery”

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Posted 5 years ago

“Great hover board, my 11 year old is great on it!”

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Posted 5 years ago

“Scooter broke after about 10 months and they didn’t want to help at all very poor service, they take your money and are not interested in the after care”

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Posted 5 years ago

“Very polite helpfull man boards are amazing”

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Posted 5 years ago

“Brilliant service and product all round.”

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Posted 5 years ago

“Poor customer service, bought All Terrain Off Road Hummer Hoverboard which is not "Off Road". Advertised as suitable for all terrain including "Snow" but failed on first day when used on damp grass due to poor seals around speakers. Told by customer service team that hover board is not suitable for damp surfaces and that we would have to pay for fixing. Last time I checked Snow contains water!!. Nice Hover board let down by poor seals and poor customer service.”

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Posted 5 years ago

“Web site is easy to use. Product is of a high standard. Delivery is also very good. Have shopped here past 2 years at Christmas. Very pleased with all purchases. Thank You.”

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Posted 5 years ago

“I am still awaiting the return or replacement hoverboard unhappy is an understatement”

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Posted 5 years ago

“Very bad customer service and the hoverboard broke after 2 months!”

Helpful Report

Posted 5 years ago

“Really good custermor service when I bought my scooter but emailed recently about my scooter not working and haven't received a reply back very disappointed”

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Posted 5 years ago

“Never had any problems, excellent value for money”

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Posted 5 years ago

“Couldn’t deliver What was ordered and it was meant to be in stock when I complained they just gave my money back never use again”

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Posted 5 years ago

“Customer service is very poor! I’ve had no reply to emails...I called to be greated with “ we are very busy this time of year” got sent abroken board for Xmas....... took 8 week to fix and it’s broken again with no reply to my messages.. this place is shocking!!!!!”

Helpful Report

Posted 5 years ago

Nex G Mobility is rated 2.3 based on 41 reviews