“Never had an issue with either of my two orders. Whenever I wanted to chat with the team, I found there to be a human being on the other side of the email responding rather quickly. My recent purchase of Sony A7IV with a 24-70 GM lens has also gone well and the product was delivered well packaged and working as expected.”
“I purchased from them a £2000 Sony A7IV body with and £2000 Sony 24-70, 2.8 GII lens.
Body delivered in 4 days, lens never arrived. As a response to my email to their customer support they started blaming the delivery company, being very rude and unprofessional.
When I mentioned that I'll give them a bad feedback they threatened me to cancel my warranty if I do so.
I asked for a senior manager to contact me, never happened.
Asked for a refund, after 3 weeks still no refund given.
AVOID THEM, you're risking your money..
and there is no original waranty on their products.”
“I shared my views about next day deal on trustpilot. Here is the link to that review (saves me typing everything again)
https://uk.trustpilot.com/reviews/6303b0c7ab7eb0e73ef5ac59
This was followed by 70 phone calls to my personal number and to my business number. Caller kept saying I was scamming him. When I asked about how, I was not given any details. Caller wanted a refund and I said, if you purchased anything from us, you are within your right to ask for it. I made a genuine request to give me order number so that I can refund and this requeste was met by expletives that I won't even consider writing here.
This company invest more time in getting reviews removed, flagged up, or simply harass its customers and lose them forever
This company should improve its operational strategies rather than focusing on targeting people that genuinely change there mind and ask of cancellation of order or refund (as in my case)or wanted repair on faulty goods sent to them (not in my case).
The company did not keep its much hyped next-day deal. It was next week or later.”
“First time using N D D. Ordered a Canon RF 100 - 500L lens. Cheapest in UK by a mile, good comms and delivered in good time as stated on website. Will certainly be using again.”
“Item was difficult to source a Canon EOS R7 which is pre order everywhere at the time of writing this review and I was a little unsure at first but service was really quick and I was well informed
Item arrived next day by dpd, well wrapped and in perfect condition A very reliable business”
“I’ve had a great experience ordering off nextdaydeal. My R7 came within the next day of ordering. Daniel was an excellent help all the way with brilliant communication and making sure my camera arrived safely!”
