Next Day Deal have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
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Got recommended to buy my R6 II from Next Day Deal by a friend who had used them a lot in the past. They told me I'd be stupid if I looked elsewhere. Glad I did listen to them as they really were great. Price was on point and free next day delivery. Already have a lens in my wish list for my next purchase.
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- Jackson
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The following day I received a message to say Next Day Deal had refunded the difference between the items and the kit price (£130).
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- Tasha
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As someone who was initially skeptical about purchasing the Z9 due to its low price, I did my research and found that many others had similar concerns.
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- Paige
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Got recommended to buy my R6 II from Next Day Deal by a friend who had used them a lot in the past. They told me I'd be stupid if I looked elsewhere. Glad I did listen to them as they really were great. Price was on point and free next day delivery. Already have a lens in my wish list for my next purchase.
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- Jackson
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Quick delivery and great prices.
Ordered a Nikon Z8 on Sunday, and had my order in on Tuesday.
Even got an email later on from them to check in if everything went well, a service level most retailers would envy.
10/10 would order again from them
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- Rebecca
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I did have some special requirements with the delivery and these were met.
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- Kayleigh
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Purchased a Nikon z camera for £1,000 i never received it and didnt receive a refund.
Blanked on emails and calls
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- Anonymous
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Opened a case through PayPal and instantly got called saying if I close my case they will process the refund and found out apparently my initial request had been forgotten.
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- umaymah
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Contact seller to cancel as I won't be at delivery address after 10/08 (something I told them on the phone on 07/08)
Seller (who is no longer pleasant) claims DHL already collected & won't refund
I contact Paypal for a refund.
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- Jude
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Sarah’s unwavering patience and thorough responses throughout this period truly showcased her professionalism and dedication to customer service.
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- Matt
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Next Day Deal have really impressed me! They showed me faultless customer service and every time I sent an email I got a speedy response and the team was always happy to help with everything.
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- Anonymous
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Very happy with my order on Next Day Deal. I received my Nikon Z8 on time the following day, brand new and boxed.
I haven't had to speak to their customer service so cannot comment on that.
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- Anonymous
