Noa Sleep Reviews

4.4 Rating 447 Reviews
86 %
of reviewers recommend Noa Sleep
4.4
Based on 447 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email

Write Your review

Tell us how Noa Sleep made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
This company is a scam. I keep being promised the matress will be delivered soon. Yet it never arrives. I email Noa and they say they will get back to me... No one ever does? Do not use them if you ever want to sleep comfortably at night again.
Helpful Report
Posted 1 year ago
Nice sleep dream
Helpful Report
Posted 1 year ago
Customer service ignore calls and emails. Sold a faulty product and they refused to repair or replace it and insinuated it was assembled incorrectly. For some reason they offered a part refund for way less than the item cost which in no way was acceptable under the consumer rights act, or the right thing to do. Not a shred of common deceny and an appalling company to deal with.
Helpful Report
Posted 2 years ago
Good and will recommend to others
Helpful Report
Posted 2 years ago
OVERSEAS RUN COMPANY. PHONES ARE NOT MANNED. NO ONE ANSWERS PHONE, RESPONDS TO MESSAGES OR EMAILS. TOOK TWO WEEKS TO ARRIVE RATHER THAN NEXT DAY AS STATED. DELIVERED TO GROUND FLOOR AND IM ON THE TOP FLOOR SO COULDNT OPEN IT. REFUSED TO CANCEL AND REFUND DURING THE LONG TRANSIT TIME.
Helpful Report
Posted 3 years ago
Double bed and mattress ordered with no problens. Delivery came sooner than expected. Excellent value for money bought as a gift for daughter who is verh happy with the purchase. First purchasr from this company will definitely buy from them again
Helpful Report
Posted 3 years ago
Mattress doesn't last, becomes too soft after a year. Causes back pain
Helpful Report
Posted 3 years ago
We were meant to receive a bed for our daughter by the 3rd January 2020, I still do not have the entire bed due to items not being delivered and missing parts that should have been in the packages we did receive. Firstly I query why send the bed out in three separate packages on different days, you are causing more deliveries to the same place which is extremely environmentally unfriendly and of no benefit to the customer causing them to have to wait in on three separate occasions? Thinking we had most of the bed we set it up only to find out we hadn’t received the slats, as we had got rid of our daughters old bed to make room for the new one she then had to sleep on her mattress on the floor for three or more weeks until we had received the slats. I’m tired of chasing the company for missing parts and had it not been a Christmas present for our daughter which she was so excited about I would not have persevered for so long. The delivery waiting time has been very slow for the items they have sent out, often having to wait over a week for them to arrive. It seems a good quality product bar some poor line up/stitching on the castle fabric and seems good value for money however it’s not worth the aggravation of having to continually chase deliveries and missing pieces. Also as many others have said don’t bother ringing to speak to them as it doesn’t go through to anyone, the line simply cuts you off after waiting for 2 or 3 minutes.
Helpful Report
Posted 4 years ago
Far too soft after only 6 months. Dips terribly. Don't waste your money.
Helpful Report
Posted 4 years ago
Having neck/backache. Bed is sinking in for more than 6 months.. not sure what is the issue.
Helpful Report
Posted 4 years ago
Too soft , not recommendable for back problem user
Helpful Report
Posted 4 years ago
Very comfy mattress !
Helpful Report
Posted 4 years ago
Very good service. Now has proposed to change a piece that was damaged during transportation or offered a small refund
Helpful Report
Posted 4 years ago
Hubby is on he heavy side so he finds the bed a bit too soft
Helpful Report
Posted 4 years ago
Haven't slept this well ever!
Helpful Report
Posted 4 years ago
Too soft. Got to place mats & cloths on surface. Have an existing back ache . Had hoped that bed could improve condition. But back ache remains though less painful.
Helpful Report
Posted 4 years ago
A bit hard
Helpful Report
Posted 4 years ago
Excellent mattress
Helpful Report
Posted 4 years ago
A little bit warm to sleep on compared to full spring mattresses.
Helpful Report
Posted 4 years ago
Never could image how great it could be for a very soft but comfortable mattress !
Helpful Report
Posted 4 years ago
Noa Sleep is rated 4.4 based on 447 reviews