“The shoes were extremely uncomfortable under my arch. My workout pals have similar experiences. I went on the site to return them, and it recommended a drop off at Walgreen’s. I went there, and they could accept/scan the return. I reached out to No Bull, and they told me that Walgreen’s cannot accept returns even though their website suggested it. I took the return to FedEx; they received the shoes back within 2 days. However, the refund took weeks and follow up phone calls to be put back on my card. I do’ t want anyone else to go through what I did.”
“I tried to order put my card details and proceed for payment but failed,it’s taking too long so error at the end.I hope my money will jot be waisted.”
“I need to exchange for a different size. They resent out my same sized. No phone number to call. All via chat, and the chat robot is not very helpful, and thus I received the same size shoes and no refund. The chat robot actually told me I would have to communicate more respectful or they would end the chat. I've spent 30 minutes my last 3 mornings dealing with this. There absolutely is no phone number to call to speak to a live person about the matter.”
“These are very expensive and no worth it! I mean really expensive! I was so disappointed!! The quality was not what I was expecting! No comfortable padding on inside.”
“If I could give it a ZERO/ no star I would . Please Please if you are reading this review I beg you not to deal this company don't waste your money . I regret not reading the reviews earlier as to stay clear of NB . They do not have any numbers to call except sending a message and they don't respond . My issue is that shows payment for my order has failed but yet money has been deducted form my credit card. STAY AWAY . STAY AWAY.”
“If I could leave zero stars I would.....I live in Hawaii and ordered a pair of shoes as a holiday gift for my husband. I thought ordering Thanksgiving weekend would be enough shipping time, but it wasn't. Apparently, they walk the package from their warehouse to CA and then load it on a month-long journey across the ocean. EVERYTHING ships faster here than they do! Yet when I inquired why my package hasn't arrived they told me to take a "gander" at their shipping policy which states that it could take 3 weeks to ship to Hawaii---that would have still been plenty of time when I ordered, but it still didn't arrive. So disappointed that they chose not to rush me a new package or try to make it right. It took days for me to get responses from them and my location was always the reason for their failure. I will never order here again.”
“They are crooks. There is no phone number to talk to a person (the first warning) I ordered over $300 worth of items I never received yet they charged my credit card!!@ do not order from them run run run!!!”
“They failed to ship my order, after the escalation and a few days of constant reminders just cancelled it. Never experienced the worst communication and attitude. Never again:(”
“Do not purchase from this company. I made a mistake while making a purchase ( I understand that the mistake is on me) but they are unable to make ANY changes to your order once made. Including canceling your order. I work in Ecommerce and I find this ridiculous. I manage several sites utilizing the same platform they are and know how easy it is to make those changes. I will never purchase from this company again based on the customer service they have provided. They also send you a message saying that one of 'their rockstars" are working on responding to your request, but all of their responses are canned robotic responses.”
“Scam company. 1 month waitning, still no shoes. They send and manufactur directly from China both taking high transit fees and still want you to pay tull”
“Really honestly the best shoes, whether you weightlift, run, walk, play sports, use it for errands, stay at home mom, blue collar work, or a beginner to anything fitness. Truly amazing quality, great customer service, and just overall best shoes out there. Nike has nothing on Nobull.”
“SCAM ALERT !!!
Ordered a pair of shoes, two months later, no shoes arrived. Nobullau said the shoes are lost in transit and they can not get them back and they will refund 50%. I never received a shipping traking number.
DO NOT BUY from them, they refuse to pay the full amount.
Worst Company to deal with”
“I received a pair of NoBull shoes end of July and after just a couple weeks there was an area of the shoelace that came unglued. I returned it, got a new pair, and now, again after only a few weeks, the same part has come unglued. I tried to chat the other day but the chat kept disconnecting. All they did was send me a return slip, stating I have to again, return the shoes to then get a 3rd pair. I do not have the time to keep returning and then waiting on another pair. I thought they were suppose to be great shoes and thought I just got a bad pair, but its obviously a shoe issue. They are unwilling to work with me and just keep saying you just have to return and wait. Never again will I order NoBull.”
“DO NOT TRY. DISAPPOINTING POOR SERVICE / DONT REALLY CARE FOR CUSTOMERS.
Customers don't grow on trees, and in the shoe manufacturing landscape, there are so many options, that this company should really do something about their internal processes and track so much better. If the manufacturing of this product is any close to their "delivery" well, I predict the product will not be going very far.
Please have in mind, that this is an e-commerce company, so delivery is a BIG part of their business, or at least it should.
Purchased the product Aug 27, and received an email it would be delivered within the next 24-48 hours.
After this, I received 6 different estimates for delivery. No contact by Brand or customer service to apologize or provide any explanation at all about the reason behind the delays. BTW we have a conversation initiated by me now but still have NO explanation.
It's been almost 15 days now and still waiting. All updates indicate next-day delivery and around 6 pm, changes to the next day, 6 times in a row. Contacted the brand and had to pull out of their text messages an apology but that is all you will get from this company. At this point they say can't make a refund, and the product has been called to be returned, so I'm left with no product, never saw them, and no refund.”
