Noon Reviews

1.4 Rating 1,855 Reviews
D
Happiness Grade

Noon have a Customer Happiness Grade of D. Customers love their prices but are unhappy with their returns process and refunds.

A-

Price - Excellent

83.87%
Industry Average
U GUYS ALL HERE DONT HAVE SENSE IT IS NOT OON WHO IS SELLING EVERY ITEM THERE ARE SO MANY OTHER SELLERS ON Noon WHO TRY TO FRAUD BY SENDING FAKE ITEMS ,NOT SENDING ITEMS I JUST HAD1 PROBLEM THAT NoonE CAME TO TAKE MY RETURN EVEN IF I CLLED THEM BUT I WAS TOLD BY SOMEONE THAT Noon IS GETTING MORE ORDERS THAT IS WHY NO ONE CAME TO TAKE MY RETURN....WHATEVER I ORDERED FROM Noon EAST SPECIALLY UTENSIL AND KITCHEN SETS WERE THE BEST IN LOW PRICE
- ANONYMOUS
i think these people are fake Noon always deliver flgood products and the product are not produced by Noon its a plat form check the Noon listed retailers before am too much happy with their service specially Noon east products are favourate thanks for wonderful product at cheaper price
- Vipin
I am regular costumer Noon. I am very happy to shopping with Noon online shop. Everything is good like service,delivery returns but price is not good ,price too much. it's okay something we got offer.
- Mdsahidullah
B-

Delivery - Average

65.93%
Industry Average
Quick delivery
- Vinod Paryani
Surprisingly the delivery guy came to my building door downstairs and asked me to go down and pick up the order.
- Anonymous
Except my last experience i had a very good experience with Noon.i like their customer service,delivery and return back time is very fast.they should work on quality and their quality control team need alot of improvement.
- Ihtesham Ulhaq
F

Returns Process - Difficult

0.00%
Industry Average
I returned an order and their " quality check " department has a problem with counting returns really.
- Anonymous
I returned an order and their " quality check " department has a problem with counting returns really.
- Anonymous
Noon is such a terrible online site who deceive customer .I had bad experience in returned item it's been a month they did not refund my returns items payment yet.their customer service sucks. Poor quality product and very poor service. Never shop with them.
- Sahla
E

Refunds - Difficult

48.00%
Industry Average
Their delivery system is horrible, with even eorst customer support. As a customer you are not covered in any of their policies so if any order goes wrong its on you, even tho they say refund, good luck getting it.
- Anonymous
Then I received a call from Basma who called and claimed that refund cannot be processed because restaurant was already paid by Noon she offered for someone to take the food since there wont be a refund anyways.
- Anonymous
One of the worst experience I had. Order Apple Watch twice both time not working and it’s been 5 days waiting for refund everytime different information from the call centre executives. Never ever buy electronics from Noon. Worst experience of life.
- Souhaib Nazir Shah
B-
69.63%
Industry Average
Very quick service and very professional customer service ❤️
- Zain
Amazing app and service very quick and professional
- Shiry
Amazing selection and great service!
- Jim