Noon Reviews

1.4 Rating 1,855 Reviews
8 %
of reviewers recommend Noon
1.4
Based on 1,855 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Noon 1 star review on 9th April 2024
Anonymous
Noon 1 star review on 9th April 2024
Anonymous
Noon 1 star review on 8th April 2024
Anonymous
Noon 1 star review on 8th April 2024
Anonymous
Noon 1 star review on 24th March 2024
Deepak
Noon 1 star review on 13th December 2023
Ahmed Salem Saeed Salem Alrowahi
Noon 1 star review on 13th December 2023
Ahmed Salem Saeed Salem Alrowahi
16
Anonymous
Anonymous  // 01/01/2019
1
Unverified Reviewer
Took my money, I requested to return items I purchased from Noon, their representative collected the items on 29th February then noon didn’t refund me, when I contacted the customer service they informed do you have a proof that we collected the items?
Noon 1 star review on 9th April 2024 Noon 1 star review on 9th April 2024
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Posted 1 week ago
1
Verified Reviewer
Took my money, I requested to return items I purchased from Noon, their representative collected the items then noon didn’t refund me, when I contacted the customer service they informed do you have a proof that we collected the items?
Noon 1 star review on 8th April 2024 Noon 1 star review on 8th April 2024
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Posted 1 week ago
1
Deepak
Worst customer service ! They are irresponsible and never help customers regarding their complaint ! Since Jan 1st this complaint is open and still they are dragging this to provide a solution even after accepting to receive the refund in noon wallet so that another product from noon itself! Spoke to several managers and none of them were helpful! One of the worst department is their technical department who never provides a valid reason for the rejection and they quietly keep closing the complaints without the consent of the customer! If we wanted to raise a complaint on them no one from noon will helpful. Order id is RIAEFC00961469 and the complaint to be raised on Mr.Ahdab! I will never leave this issue until I get a resolution. If needed I am going to proceed legally. Regards, Deepak 0556298875.
Noon 1 star review on 24th March 2024
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Posted 3 weeks ago
1
Ahmed Salem Saeed Salem Alrowahi
I ordered baby hair oil in a glass… I ordered baby hair oil in a glass bottle with a dropper, however, the item was received with a broken dropper and opened and leaked some of its oil. I contacted Noon's customer support for a possible refund, however; they didn't only refuse the refund, they have accused me of breaking the item by myself while taking the item from the soft package. They were rude and unprofessional, it reflects their bad management and value of their customers. Stay away from this company. Date of experience: December 13, 2023
Noon 1 star review on 13th December 2023 Noon 1 star review on 13th December 2023
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Posted 4 months ago
1
Kamal
UAE Worset Service and I'm waiting for the RETURN the item
Noon 1 star review on 7th December 2023
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Posted 4 months ago
1
Ahammed Arfath
My dekivery date was on 29/11/2023 Still not received my delivery
Noon 1 star review on 1st December 2023 Noon 1 star review on 1st December 2023
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Posted 4 months ago
1
Koutar
I have ordered and payment deducted twice as they said they have problem with their application i am keep calling but still my payment is not refunded and its worst service i had ever with Noon Payement deducted twice and without my knowledge and they are not refunding my money
Noon 1 star review on 15th June 2023
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Posted 10 months ago
5
Arnold T Fisher
Don’t trust anyone it’s sad when your wife is having love affairs with your best friend, i noticed my wife is get too much closer with my friend Peter, my wife chats now in private,her calls are in secret and she changed her phone password, I was wondering what going wrong, on till my sister introduced me to JOSE who helped me to hack my wife phone a need to touch her phone, in less than 27 hours after her phone was finally hacked, her messages coming into my phone instantly. SUPPORT@HACKERSPYVILLE.COM
Noon 5 star review on 4th March 2023 Noon 5 star review on 4th March 2023
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Posted 1 year ago
1
Hithesh Rao
Very bad. Frauds noon never repays the money back if the order is cancelled. They say that the order is cancelled and the money is non refunded.. this is chat support assistance we get from the support.. I've been ordering items and food from noon . Never again I will ever use these support, I will make sure that I put the sane review so that people don't get cheated.
Noon 1 star review on 5th December 2022
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Posted 1 year ago
1
Verified Reviewer
I ordered food and got disgusting cold pizza and noon kept my money, they said that’s their policy! Wow what a policy.
Noon 1 star review on 26th September 2022
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Posted 1 year ago
1
Varun Sehgal
NAEE90031590595-S3 I have mentioned mention my order no. So noon can track the shipment. I have purchased Huawei watch gt 2 42mm and later I realise their is no calling option in gt2 42mm. So I return the watch at the same time I recived without even open the box. And my wife ordered huawei watch gt3. But noon has declined my return request and believe me this become my headache I didn't even open it also. How could they decline the return request when they have mention hessel free return on the item. I have attached the picture of huwaei watch gt3.
Noon 1 star review on 19th September 2022 Noon 1 star review on 19th September 2022 Noon 1 star review on 19th September 2022
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Posted 1 year ago
1
Verified Reviewer
I bought a scooter. When it got delivered it was low battery so we couldn't drive it. So we tried charging it but something was already shaking inside the charger. But since we need it so badly we charged it. But the indicator is still green and blinking so it's not charging. I called immediately the same day it got delivered. I asked it to be replaced or else just refund the money. They then told me that they'll be needing 24-48 hours until they get back to me for solutions. Again after 48hours they called me and the same thing has been said. I said to just return the item and refund my money as I need the scooter badly. On my 5th call with them they now refused to return my money. I mean I saw my order and I will not pay for an item which is not working. Who wants that right. Till now I'm still waiting for an update but no solution has been given. The service is really really bad. It's as if they're waiting for 1 month to finish until I can't do anything anymore now.
Noon 1 star review on 26th August 2022
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Posted 1 year ago
1
Verified Reviewer
I've had a lot of bad experiences since noon, but this is the first time I'm leaving a bad review because it's moved too far. When I ordered some items today, I asked them to ensure good quality items rather than ones that were past their expiration date or were close to doing so and today they just delivered Rotten vegetables which I can't prepare.i just can't believe noon team have done this even after I requested them before delivery.
Noon 1 star review on 20th August 2022 Noon 1 star review on 20th August 2022
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Posted 1 year ago
1
Verified Reviewer
MY ORDER IS COMPLETELEY DIFFERENT FROM WHAT THEY DELIVERED
Noon 1 star review on 14th August 2022
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Posted 1 year ago
1
Hind
Terrible dirty products . Juice that smells like gasoil and latest one I received spices with live worms inside
Noon 1 star review on 11th August 2022
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Posted 1 year ago
Noon is rated 1.4 based on 1,855 reviews