NordLayer Reviews

Name: NordLayer
Rating: 4.71

4.7 Rating 175 Reviews

94 %

of reviewers recommend NordLayer

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About NordLayer:

NordLayer provides flexible and easy-to-implement cybersecurity tools for all businesses developed by the standard of NordVPN.

Visit Website

Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

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“absolutely the best vpn i have ever used and come with great support teams that always help to solve my problem.”

Helpful Report

“Last version (2.0.2) wrecked carnage on my pc. I had to create another windows account to discover that TAP driver is all messed up and it cannot establish TCP/UDP connections anymore, only IKEv2. With it, P2P performance is appalling. Support is all but good. They don't know anything other than to say you to uninstall and install again. If this was not business solution, I would be long time gone.”

Helpful Report

Hello and thank you for your honest review! TAP driver issues are mostly resolved by simply reinstalling the app, that is why Customer Support encouraged you to give it a go. We informed our Windows app developers about your feedback and they'll be looking into it.

“Great support! The assistant was polite and competent, it made a huge difference!”

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“Very good service also nice UI...and happy about the customer support”

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“I was having trouble installing due to my antivirus but Alfie from support was very patient and no second thoughts to help me set it up one by one. Appreciate it. Excited to use the app :)”

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“Direct and knowledgeable”

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“Customer service experience was great. It took us a while to figure out what the issue was, but customer service was patient and stuck with me. We solved the issue in the end!”

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“It's a wonderful and useful solution. I use it everyday for security of my devices.”

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“It's a wonderful and useful solution. I use it everyday for security of my devices.”

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“Good advice for quick solving my problem.”

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“Excellent support”

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“Amazing support. Simple to use. Very reliable. Impressive!”

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“Support is incredibly prompt”

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“I was never a big tech guy and tbh I never really cared for VPNs, but recently I moved away and could no longer get my local shows online. I turned to Nord since they were on the top of my head from all the endless mentions I see online. And WOW I was actually surprized how easy setting it all up was! I purchased one of the plans they had on discount and went directly to support for help to set it up for streaming. Instead of a BOT like in most places, they had an actual agent show up just a few seconds after coming to the chat. It compeltely shocked me, but in a good way. He immediately knew what to do to help. It took me maybe twenty minutes to go from 0 knowledge to fully set up and watching what I want. Absolutely fantastic work from their team and the product!!!”

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“I was struggling for private gateway connection. Mr Benedict from support team solved my issue quickly.”

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“They answered my questions in minutes!”

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“Online customer desk is really helpful. Settle within minutes. Price is also reasonable. Impressive.”

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“Painless to set up. We needed a dedicated VPN with a static IP, and I was able to get it set up within ten minutes through NordVPN.”

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“Great first reply time, efficient support. Contacted with a Linux issue, but the needed articles were provided in no time.”

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“An outstanding support team, very diligent and professional”

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NordLayer is rated 4.7 based on 175 reviews