Nordstrom Reviews

“ I have been a loyal customer with Nordstrom for some time now but for some reason my next day delivery has not been on time,I pay for my order to be delivered next day for a reason,but my last two orders was Not,this is not good service,why have the option but not deliver ,hope this get better but if not they should NOT have the option,I was told I will be refunded tho,I just wish this matter could be resolved 😩 ”

“ I purchased some beauty supplies and did a Saturday delivery. ”

“ Nordstroms stole a bunch of returns from me and refuses to reimburse me for them! I had fed ex ship my returns with the return labels from Nordstroms and Fed ex even tracked the packages to Nordstroms return center yet Nordstroms is claiming they didn’t get the returns! They stole I’ve $1200 from me and I have gotten no where when I call for help! They keep saying there isn’t anything they can do! I am disgusted with them! ”

“ Also Nordstrom processes refunds in the form of returns. ”

“ The past two years have been a challenge for retailers and I've had a number of issues with Nordstrom not crediting my returns properly. ”

“ I reached out to Nordstrom and they did not care and just said to return it to get my refund. ”

“ I got scammed and bought gift cards (I know now wrong), but I called early enough to have the purchases the scammer bought to stop the delivery, refund was put back on locked refund cards, I was told. ”

“ I ckd online & it says they were rtnd & I rcvd a refund, I did not. ”

“ She handled it professionally and respectful! As a fellow shopper can’t get over how many men mostly not wearing mask , show some respect and try at always! Sarah provides excellent Customer service to my 23 year old and myself ( friendly , checked frequently if we needed anything else and not pushy ! She made our experience wonderful! Definitely going back . ”

“ Used to be amazing customer service lots of friendly staff but lately it’s gone downhill . Was treated horribly by Footwear Manager and Staff ( not all ) in regards to a return . Misleading stating that there is no time limit in returns . Used to be my favourite place to shop ... I guess Covid Pandemic has changed things my guess ???! ”

“ I have been a loyal customer with Nordstrom for some time now but for some reason my next day delivery has not been on time,I pay for my order to be delivered next day for a reason,but my last two orders was Not,this is not good service,why have the option but not deliver ,hope this get better but if not they should NOT have the option,I was told I will be refunded tho,I just wish this matter could be resolved 😩 ”