Nossa Vida Reviews

1.2 Rating 25 Reviews
F
Happiness Grade
E

Refund - Difficult

37.50%
Industry Average
I bought Yellow loose dress from this store too and the dress came in tan/nude color, not yellow and yet they don't want to replace it for a yellow dress or give a refund for this totally different product.
posted 5 years ago - Debbie
After having to email them just multiple time in addition to taking pictures of the, this company VIDA has the nerve to tell they will not refund me but send me another replacements in addition to sending them an additional 9.
posted 5 years ago - Laure Carros
I asked for a refund 30 days ago and have been going back and forth with their customer service ever since.
posted 5 years ago - Sasha
I ordered two sizes of the same dress, and am now trying to return one. Nossa Vida are refusing me a refund and won’t give me an address to return the dress to. They are saying that their returns policy excludes reduced price items but I have paid full price. I used their “spin the wheel” offer and had $5 taken off my total. DO NOT BUY FROM Nossa Vida! I so wish I had read the reviews before buying!
posted 5 years ago - Anonymous
Absolute trash of a website. I purchased a dress, received it weeks later only to see that the quality is terrible. It's a dress made from dollar store material and I paid $40. It ripped as soon as I put it on, and the website is refusing to refund me.
posted 5 years ago - Anonymous
I read the return policy on the website and it says you have to pay the shipping costs (even if it is advertised as "free returns") and the refund will be done if the return is made 15 days after you received the products.
posted 5 years ago - Noelia