“Awesome experience with my first Noxen online purchase which is a Christmas pressie shhhhh :) Love the story behind Noxen & handwritten thank you note & I'm positive the pressie will go down very well soon!”
Posted 2 months ago
Great review Marina! We are always trying to improve the online experience and are happy it was good! We love writing the notes :)
“The poncho towel arrived today, and it is just lovely. Wishing I’d ordered more....I wasn’t sure quite how soft they’d be (very), or whether they’d be any grow room (plenty) for my tweens. It’s gonna make beach trips and pool days SO much easier, for changing and for keeping our glasses safe. Very happy!”
Posted 3 months ago
What a stellar review!!! I will be happy to honour the pricing you received should you order again in the future :)
“Excellent customer service and communication. Love these towels, they are light weight, dry well and are exactly what we were looking for.
Thanks Team Noxen”
Posted 3 months ago
Thanks very much Ian! Appreciate you taking the time to complete the review! Cheers :)
“Using the internet, their on-line service was very easy to use, and pick was in Papamoa, so really good for me. Cant really review the products as they are all Christmas presents, but they looked very good, before I neatly wrapped the up”
“Quick shipping, great product. I have been after a suitable towel poncho for my husband for years that doesn’t cost the earth and is good quality and this was it!”
Posted 3 months ago
Lauren this is so great to hear, this is exactly the target we set out to achieve!
“We bought the Pro for my two teenagers and myself. Love the zipped pockets and the soft lining in the pockets! Love the soft outer and terry inner. Great product”
Posted 3 months ago
What an awesome review, thanks so much for the detail you have put in, these are so valuable :)
“Products were ready for collection within hours of placing the order. Collection was seamless. The hooded towels are Christmas presents for our kids so can’t comment on them yet, but they look great and I know the kids are going to love them!”
Posted 3 months ago
It's always fulfilling to get an order ready as quickly as possible and the fact you have noted this in the review made my day! I'm sure the kids will love them, cheers!
“Product seems good although we haven’t used it yet as it is a Xmas pressie. Customer service was average, had issues with local pick up. Had to make two trips to find my towel which was a bit disappointing.”
Posted 3 months ago
Thanks for the feedback Cassie. I have further refined the pick up instructions to make sure this doesn't happen again. We're gutted you needed to make a second trip. Thanks :)
