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NOXEN Reviews

4.9 Rating 1,136 Reviews
99 %
of reviewers recommend NOXEN
Company Reviews Product Reviews
961
 Metrics
4.9
Based on 1,136 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read NOXEN Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dianne
Verified Buyer
“Top quality product. Excellent communication which was really appreciated. It made all the difference. They were well appreciated Christmas presents. Two of our 3 ponchos were far too long so I have altered them. We had measured the children so were not sure how this happened. We are very happy, all the same.”
Helpful Report
Posted 3 months ago
Andrea
Verified Buyer
“Second purchase for our family. Great fit and the kids loved the colours. 3 happy teenagers.”
Helpful Report
Posted 3 months ago
Candice
Verified Buyer
“Amazing customer service, amazing product. Kids love their towels, thankyou!”
NOXEN 5 star review on 28th December 2023
Helpful Report
Posted 3 months ago
Lesley G
Verified Buyer
“Great product, so useful for my family's water pursuits. I've bought four now! Very quick to process orders and send.”
Helpful Report
Posted 3 months ago
Jan
Verified Buyer
“Great product. Speedy delivery”
Helpful Report
Posted 3 months ago
Jackie
Verified Buyer
“Great product and fantastic service! I asked via the website if there was a giftwrap option...got a lovely reply from the Director, Todd, saying he had wrap ready and what would I like him to write in a gift card :) I had the hooded towel personalized, and my father-in-law loves it. Thankyou team!”
Helpful Report
Posted 3 months ago
Emilie
Verified Buyer
“Bought 3 different colors, one for each of my children. The colors are awesome, the fit is great for all three and they love them. Very happy with my purchase”
Helpful Report
Posted 3 months ago
Sue
Verified Buyer
“I purchased 9 towels for the family for Christmas, from 6 foot males to a 6 week old baby. The communication was brilliant and the towels arrived in time for getting wrapped up. Great range of colours and they are so thick and plush. My granddaughter spent most of Christmas day in her purple one. Love the big deep pouches and the zip pockets on the premium models. Make sure you wash before using and put in the dryer if you can - gets rid of heaps of lint and makes the towels super soft. I'll definitely recommend Noxen if anybody I know wants a hooded towel!”
Helpful Report
Posted 3 months ago
Ian
Verified Buyer
“I ordered 4 of these for our family. They are already rated "awesome" for the beach. Daughters really appreciate being able to get changed inside the hoody!”
Helpful Report
Posted 3 months ago
Caroline
Verified Buyer
“Very happy with my purchase. I ordered 3 as Christmas presents. They arrived quickly. They came with bags that I wasn't expecting so was an extra bonus. My kids love them! My daughter said it is like being in a cozy blanket.”
Helpful Report
Posted 3 months ago
Louise
Verified Buyer
“Great buy. Very happy with the product I received.”
Helpful Report
Posted 3 months ago
Sue
Verified Buyer
“Great product and huge thankyou to Todd for his exceptional customer service out of hours 😊”
Helpful Report
Posted 3 months ago
Ben
Verified Buyer
“Excellent service quick efficient and the robe is better than my rip curl by a long way Buy local buy better .. simple Churr”
Helpful Report
Posted 3 months ago
Caroline
Verified Buyer
“My grandchildren just loved their ponchos we gave them for Christmas- already used at the beach!”
Helpful Report
Posted 3 months ago
Sarah
Verified Buyer
“Love our towels!! We all got one each from the big red man and the sizing recommendations were spot on.”
Helpful Report
Posted 3 months ago
Mercedes Domino
Verified Buyer
“Great product, great communication, so happy and will be ordering more”
Helpful Report
Posted 3 months ago
Maria
Verified Buyer
“Todd was awesome to deal with and responded immediately to my emails. Ordered pro adult hooded towelies for all the family which arrived in time. Packaging and product was professional and great quality. Maria”
Helpful Report
Posted 3 months ago
Jess
Verified Buyer
“I was super impressed with the customer service that Noxen provided me!!! And the quality and craftsmanship of the poncho towel I ordered is amazing!! My partner absolutely loves it!! Thankyou I would definitely order again and recommend to others.”
Helpful Report
Posted 3 months ago
Tanya
Verified Buyer
“Love these Noxen ponchos. We bought the larger ponchos which were an amazing find for my son who is 6’4. In addition they had a fantastic range of colours.The customer service is exceptional. There was a delay with shipping and they got in touch to make sure we weren’t going to be away over Christmas so they could ship to a different address. I initially bought 4 ponchos and later bought another, they refunded the second lot of shipping and combined our order. Oh and did I mention the quality? Fantastic”
NOXEN 5 star review on 26th December 2023
Helpful Report
Posted 3 months ago
Jordy
Verified Buyer
“Great quality! And love the embroidery we got! Thank you, a very happy poppa received as a gift for Xmas/his birthday”
Helpful Report
Posted 3 months ago
NOXEN is rated 4.9 based on 1,136 reviews
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