NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,136 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

NOXEN 5 star review on 17th January 2024

Anonymous

Anonymous // 01/01/2019

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“Great products, friendly, fast and efficient customer service.”

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Posted 7 months ago

Cheers Frances! :)

Posted 7 months ago

“Excellent quality”

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Posted 7 months ago

Thanks so much for taking the time to review Mandy x

Posted 7 months ago

“Amazing experience at the Noxen shop! Plenty of stock to select from, including colours, functionality and sizes! The best part was being able to personalise the hooded towel, on site, for Father's Day. Friendly, warm service - will be returning in time for Christmas!”

NOXEN 5 star review on 17th September 2023

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Posted 7 months ago

Hey Jen, Thanks so much for taking the time to leave us a review! Looking so forward to seeing you again at Christmas :) Cheers x

Posted 7 months ago

“Great service, great product”

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Posted 7 months ago

“We ordered 2 adult ponchos. They do exactly what they say, allow you to change easily and discreetly in public. I feel the basic model should have a zip on the pocket without charging more. Swift delivery and a clear indication that there is a wait time for colours or sizes not in stock.”

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Posted 7 months ago

Thanks so much for taking the time to complete such a comprehensive review, it really is appreciated.

Posted 7 months ago

“Exactly as described, a quality product. Highly recommended 👌”

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Posted 7 months ago

Hey Hinemoa, Thanks so much for the review! We think they're pretty cool too ;) Cheers!

Posted 7 months ago

“Love my poncho - gorgeous green colour!”

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Posted 7 months ago

Hey Anouska, We love the green too!! Thanks so much for taking the time to leave us a review, very much appreciated x

Posted 7 months ago

“Nice and warm and covers up my man bits when I put on my wetsuit. 🥰”

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Posted 7 months ago

“Happy with purchase”

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Posted 7 months ago

“Excellent poncho. Fabric is perfect and colour exactly as shown in advertising photo. I have since ordered 2 more for my family.”

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Posted 7 months ago

“Best hats ever…. No more yo say ………”

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Posted 7 months ago

“Father’s Day gift that the sons now want too.”

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Posted 7 months ago

“Great cosy product”

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Posted 7 months ago

“What a wonderfully coloured, useful and comfortable poncho, I love it.”

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Posted 7 months ago

“Awesome product especially for my daughter who feels the cold after swimming. I got so jealous of her having one, I needed to get one too. Washes up really well.”

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Posted 8 months ago

“Love the poncho. Great thick fabric. Awesome colour. Disappointed with following the size guide ended up with the wrong size and had to reorder. Great service re the delivery turn around time. Unfortunately I had to pay tracked courier fee $15 to return the first order and then my refund was paid quickly but less the shipping fee $10 so the savings made on sale were lost and ended up costing more for the product”

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Posted 8 months ago

“Bought as a gift which was couriered directly. It has been warmly received thank you. Only concern was that package had no return address so if it had gone astray, it may not have been recovered. Disappointed to see you offering free delivery shortly afterwards.”

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Posted 8 months ago

“Love my poncho. Excellent customer service too 💜”

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Posted 8 months ago

“Great poncho and service”

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Posted 8 months ago

“Perfect towels and lovely friendly and helpful service when I mucked up sizes and had to exchange!”

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Posted 8 months ago

NOXEN is rated 4.9 based on 1,136 reviews