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NuBrakes Mobile Brake Repair Reviews

5.0 Rating 2,907 Reviews

99 %

of reviewers recommend NuBrakes Mobile Brake Repair

Company Reviews

5.0

Based on 2,907 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Customer Service	4.9 out of 5

About NuBrakes Mobile Brake Repair:

NuBrakes is a mobile brake repair service with operations across Austin, Dallas-Fort Worth, Houston, and San Antonio. Our mobile brake techs come to you and replace your brakes at your home, office or apartment for up to 40% less than taking it to a local brake shop. Need a repair? Get a free quote online in minutes!

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NuBrakes Mobile Brake Repair 5 star review on 1st January 2024

NuBrakes Mobile Brake Repair 5 star review on 6th December 2023

NuBrakes Mobile Brake Repair 5 star review on 6th December 2023

NuBrakes Mobile Brake Repair 5 star review on 22nd November 2023

NuBrakes Mobile Brake Repair 5 star review on 14th October 2023

NuBrakes Mobile Brake Repair 5 star review on 6th October 2023

NuBrakes Mobile Brake Repair 5 star review on 6th October 2023

38

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“He was very knowledgeable , had every part he needed for repairs , very friendly and fast an”

(San Antonio) - Posted 4 months ago

“Tech Jackson is a true professional with his work ethic and his communicating skills!! 1st time I felt calm dealing with a mechanic type of organization. I think you all will do well here in Illinois. I will tell all my friends 🙂”

NuBrakes Mobile Brake Repair 5 star review on 6th December 2023

NuBrakes Mobile Brake Repair 5 star review on 6th December 2023

(Chicago) - Posted 4 months ago

“Great work did all my breaks and rotors 👍🏾”

(Chicago) - Posted 4 months ago

“Great communication and best local shop pricing, would hire and recommend again.”

(Dallas) - Posted 4 months ago

“Jackson was very helpful and help me and explain all the process and got the work done on time. I am really grateful for all your help. I look forward in future to have your services.”

(Chicago) - Posted 4 months ago

“Nubrakes Mobile Brake Repair is great. They have worked on several of our cars and trucks. Won’t use anyone else.”

(Dallas) - Posted 4 months ago

“Paul did very good. I am so happy he took his time and did everything proper for my daughter vehicle it is highly important that her vehicle is as safe as possible she needs 100% safty and I feel he provided that for her. Also it turned out we ended up not needing one thing but did another. He actually had everything already just in case. What a relief it is to still get taken care of what needs to be taken care of. I am very pleased also with the way he handled my daughter she can be somewhat questionable to online stuff but Paul showed her grace and kindness. Thank you Paul, I appreciate your work and kindness to my daughter. This is daughter #2 for me that you have done work on their vehicles. One is in Houston and of course my oldest here in Plano,Tx. Please continue to be great it is such a great feeling I now have someone to call in when I need help to take care of my family in ways I just can’t anymore. Thank you , Just a regular customer 😉”

(Dallas) - Posted 4 months ago

“Great communication and fast replacement”

(Dallas) - Posted 4 months ago

“The service was perfect fast efficient and a great guy.”

(Houston) - Posted 4 months ago

“I used NuBrakes previously and everything was great. I had to use my warranty twice. I used them again in October this year and my warranty was expired so I had to pay full price. I wanted to initially do a split payment so I used a card online. I then decided to use a different card for the full payment over the phone and I asked them to refund my other card for the partial payment of 267.67. The person I spoke with assured me my refund was processed. I waited a week and still no refund. I contacted them again through text and they said they processed the refund from their end and to keep them posted. I contacted my card company and they said to wait 10 business days. I waited again and still no refund. I contacted NuBrakes through text and let them know I still hadn’t received my refund and that I would have to file a dispute against them. They completely ghosted me after that, no response to my text messages, completely unprofessional and shady. I contacted my card company and filed a dispute and my card company issued me a refund within a couple of days while investigating the situation. They lost me as a customer! I will use a different mobile brake company next time. Also my brakes squealed many times after they replaced the front pads and rotors and they had to replace them twice. Caveat emptor! Buyer beware!”

Posted 4 months ago

“Easy to work with - clear communication, easy to schedule and comes to you! Prompt and clean work…this is my 2nd time utilizing and highly recommend”

(Dallas) - Posted 4 months ago

“Super great technician great communication skills and attitude I highly recommend Jeremy as a go to tech.”

(Dallas) - Posted 4 months ago

“EDGAR, he’s so nice & helping me with every question I need! My car run very good now , I denitely refer to a friend if they’re need the service done. THANK YOU”

(Houston) - Posted 4 months ago

“Service was fast and extremely convenient. Instead of having to get a rental, borrow a car, or spend the whole day sitting in a shop, I was able to get service right at my workplace. Kayne was really polite, prompt and did a great job. I would completely recommend Nubrakes.”

(Chicago) - Posted 4 months ago

“Great experience. On time. On point. Professional & knowledgable. Highly recommend.”

(Dallas) - Posted 4 months ago

“Very fast and professional. Would definitely use again.”

(Chicago) - Posted 4 months ago

“Excellent communication and service! Price beat all competitors and super convenient doing this at the house! Highly recommend!”

(Dallas) - Posted 4 months ago

“Chandler came out to look at my brakes and immediately diagnosed the problem. He was honest and extremely knowledgeable on explaining the issue. Very professional too. Would highly recommend Nubrakes!”

Posted 4 months ago

“NuBrakes service is convenient and the Technician made it better. Jake was personable, knowledgeable, and transparent.”

(Dallas) - Posted 4 months ago

“My grandson drove my car from Daytona to St Petersburg for Thanksgiving. He is in college there and has to return on Sunday.He told me Friday that the right front brake was squeaking. I scheduled an appointment with NuBrakes to come on Saturday Nov 25, 2023. They were supposed to arrive between 12:30 pm and 5:00 pm. When they didn’t show up I texted and said have you forgotten me? I got a text immediately that said we tried to get in touch with you. Our tech has an emergency and can’t come. Another representative texted and said we are sorry but we are one tech short so we can’t keep the appointment. Juan and Brian had two different stories. They didn’t get their stories straight. Was it an emergency or not enough techs. Why did they schedule me if they didn’t have enough techs? I didn’t get the notification until after 5:00 pm. They aren’t the only game in town. I could have contacted other auto service companies. Tomorrow my grandson will drive my car to Daytona with faulty brakes and probably ruin the rotors so instead of $255 to replace the pads it will be over $500. NuBrakes may have the best mechanics, the best prices, 100% Happy guarantee but actions speak louder than words. If they don’t show up, all of the talk means nothing. If you schedule an appointment with them you probably should call every hour to make sure the techs are coming. They may decide they don’t want to drive to St Petersburg late Saturday afternoon so they just cancel.”

Posted 4 months ago

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NuBrakes Mobile Brake Repair is rated 5.0 based on 2,907 reviews