“I started going to a therapist that my insurance has arranged, but their staff is soooo unprofessional: 1st it took them one week to put me through to someone, and then after i was not happy with the service (the therapist was sleeping on my session) they kept delaying and delaying the process - to the point that i had to leave them - despite 8 session being paid. Every time i speak to a staff - they are very rude. extremely rude.”
“This used to be a Virgin Gym, at which I was a member for many years.
I subsequently left to work abroad so had to cancel my membership.
On return to Preston, it had changed to Nuffield Health but that, along with the colour scheme, was the only real difference.
Staff remained extremely knowledgeable, professional and friendly. When I walked in, I was greeted by familiar faces and welcomes which made me feel like I was coming home! And indeed, it is a home from home.
Staff are helpful and freely give advice when asked and clearly want to help. The physio services are great along with the classes, catering, admin team and fitness instructors.”