“I have been purchasing from Nuts.com for about 10 years, primarily for ground sumac. Their quality seemed good and their prices were initially good. They recently virtually doubled the price for sumac and reduced their inventory to mostly snack foods. My latest shipment of sumac was not sumac! It was in a different colored package and had chunks of material with some light coloring. It didn't smell like sumac and it's taste was different. I complained to nuts.com. Their response was to simply give me a credit and not take the problem seriously. They didn't ask for a sample to analyze. So their quality control is zero. I will never trust this company again, and I think that you should stay away from making any purchases from them.”
“Products a fraudulently marked as vegan. I wrote nuts.com months ago and told them that their "carob covered raisins" are not vegan due to the fact that one of the ingredients is "confectioners glaze". Confectioners glaze is Shellac and Shellac is a resin excreted by certain female Asian beetles after they have feasted on tree bark. This is a blatant sign of carelessness and fraud. Being vegan for some people is a new fad bc their new idol is doing it for some vain reason, so they dont care. Ive been a vegan for over 16 years. I sent them a very respectful email asking them to remove that item from vegan list, and they have selfishly kept this product in their vegan section to fool the ignorant and to insult the wise all for the greed of money! A mistake is understandable but this is just a total lack of ethics, concern, and integrity.”
