NWG Business (Wave) Reviews

1.0 Rating 13 Reviews
0 %
of reviewers recommend NWG Business (Wave)

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Anonymous
Anonymous  // 01/01/2019
Had a Direct debt claimed of over £10,000 when our normal bills are around £30. Then had to wait days for them to return the funds. I canceled the Direct debit after that. Lucky I did becuase the next bill was thousands of pounds as well!! Switched companies now, but guess what they are chasing for bill of roughly £6,000 that is based on the same, incorrect meter read that they insist on using which has nothing to do with our property. Never get an email back, don't even try calling them. Disgusting company.
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Posted 3 years ago
Been with them 18 months and are refusing to send a bill. Pay by D/D but no idea whether in credit/debit. How do we run a business on these terms?
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Posted 4 years ago
Ex Anglian Water business customer. My normal bill is £300 per year. Three months ago I was sent a bill for £10,000, which has now increased to £15,000. They have now threatened to cut off my supply.
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Posted 4 years ago
Horrendous experience. Sent a bill equating to 10 years usage of water. Got that sorted through formal complaints procedure. Next quarter, estimated bill at about 3-4 years usage after deducting my sorted out lowered payment from previous quarter. I despair. Trying again with formal complaints procedure, but if I ran my business like this, I'd be bankrupt within 12 months. Next stop - water Complaints council and my MP! What else can I do!
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Posted 5 years ago
Customer service is unobtainable by Telephone.
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Posted 5 years ago
NWG Business (Wave) is rated 1.0 based on 13 reviews