Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.76

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend Oceans Alive

4.8

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products. Good discount and great delivery. Followed instructions and left parcel in sae place”

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Posted 6 months ago

“Great website and quality products. Could be faster delivering products to customers”

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Posted 6 months ago

“LIVRAISON SANS PROBLEME”

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Posted 6 months ago

“A1 service”

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Posted 6 months ago

“I am not satisfied with my recent order from Oceans Alive. The confirmation I received for my order stated that the product was being shipped from France, but it actually came from England. This resulted in additional time and import processing fees and extra taxes since it was being shipped from outside the EU. Initially, I had good communication with their customer service. However, when I pointed out the extra costs I had to bear, the communication went silent. I won't be ordering from this store again.”

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Posted 6 months ago

“A great range of products, well priced and quickly delivered, Excellent.”

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Posted 6 months ago

“Smooth shopping experience”

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Posted 6 months ago

“Fast delivery, excellent product”

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Posted 6 months ago

“Undelivered item for two weeks no communication. After several emails i got refunded a month later”

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Posted 6 months ago

“Ich gebe mein hund und bin noch beim beobachten wie wirf funktioniert. Sonst ich habe frage warum sind punkte dunkle drinnen?”

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Posted 6 months ago

“I was very pleased with the product I ordered. It is difficult to get in my country and finding Oceans Alive, which does carry it, was a real help. The ordering process was smooth, I could easily track my package and I received it in good time. I will purchase through Oceans Alive again.”

Helpful Report

Posted 6 months ago

“Very disappointing customer service. Placed the order, it gets lost, no update from Oceansalive team. After contacting they confirmed it being lost, offers a refund or replacement order. So I requested replacement order to be sent ASAP as it’s been long. No updates again, I keep asking for tracking number or any information but get told will get an email when order gets dispatched which again takes so much time that I ask for update and eventually ask if nothing can be done please refund. Funnily I always end up chasing and contacting and then get sone reply. Really awful experience!!!”

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Posted 7 months ago

“Too bad about potassium sorbate and sweeteners, plenty of allergens, no info about if it is suitable for vegetarians/vegans, no info whether any ingredient is GM.”

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Posted 7 months ago

“Very happy. Easy ordering/subscription process.”

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Posted 7 months ago

“I've been shopping with this company for years due to their excellent customer service, quality products and value for money. They are my number one stop for all of my supplements.”