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Oceans Alive Reviews

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend Oceans Alive

Company Reviews

Product Reviews

4.8

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Oceans Alive 5 star review on 29th January 2023

Oceans Alive 5 star review on 13th January 2023

Oceans Alive 5 star review on 9th October 2022

Oceans Alive 5 star review on 29th September 2022

Oceans Alive 5 star review on 23rd September 2022

Oceans Alive 5 star review on 15th August 2022

26

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found this website to have the absolute best and most premium healthy food products available in the UK. Best individual packaging and great offers on multiple buys make this a website I come back to over and over. I’m one very happy customer : )”

Oceans Alive 5 star review on 19th August 2021

Helpful Report

Posted 2 years ago

Thank you so much for the kind review - it means a lot to us! And that does like an impressive line up in your pic! ;) Thanks Ian

Posted 2 years ago

“very professional and prompt service”

Posted 1 week ago

“Fantastic how it helps”

Posted 1 week ago

“Pleased with my purchase and received a great multi-buy offer. My first time using Oceans Alive and will shop again. Thanks”

Posted 1 week ago

“Had a nightmare trying to get anyone to answer the phones at oceans Alive. There’s a number that works and they ask you to leave your number, yet they NEVER call back. I received a product with the safety seal missing. I wouldn’t personally order from them again as it was a lot of back and forth by email trying to rectify this issue of getting a replacement sent. Too much drama. I order items all the time with other companies that sort out their errors ASAP.”

Posted 1 week ago

“I did not see any difference using this product”

Posted 1 week ago

“excellent products”

Posted 1 week ago

“Great product”

Posted 1 week ago

“There respond to my query was swiftly dealt with”

Posted 1 week ago

“Avoid. They send used and opened products and then refuse to rectify the issue.”

Posted 1 week ago

“1/10........”

Posted 1 week ago

“Great value products and fast delivery”

Posted 1 week ago

“Very good service”

Posted 1 week ago

“too many emails”

Posted 1 month ago

“Great service”

Posted 1 month ago

“Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre”

Posted 1 month ago

“A1 product and service”

Posted 1 month ago

“Ordered a product I usually buy directly from the company who make it with the last of my birthday money as it was slightly cheaper. It was delivered to the incorrect address and as the photo they provided showed no house number I searched up and down my street, but was unable to find it. After contacting Royal Mail to see if they were able to retrieve it I was told that I should contact Oceans Alive to request either a refund or a replacement. I’ve now sent three emails (the first almost two weeks ago) and phoned multiple times only for it to go straight to voicemail each time. I’ve still not received a response from them. Next time I’ll pay the extra few pounds to avoid the hassle of having to chase a company in order to receive what I’ve paid for! Wish I’d have checked trust pilot first.”

Posted 2 months ago

Hi Laura, thank you for taking the time to provide this feedback. We are really sorry that we did not meet your expectations with this order. I can see that your request is resolved now, but please reach out if there is anything else we can do to help.

Posted 2 months ago

“Quick, prompt service. Only complaint are the significant price hikes to product and postage.”

Posted 2 months ago

Hi Peter, thank you so much for taking the time to leave us feedback!

Posted 2 months ago

“Incorrect items supplied… no response to several communications to rectify.”

Posted 2 months ago

Thank you for your feedback. We are sorry that you have received incorrect items in your order. Can you please email care@oceansalive.co.uk and we will get this sorted for you as soon as possible.

Posted 2 months ago

“Great company good website fast delivery and really happy with the product.”

Posted 2 months ago

Hi Brenda, thank you so much for the positive feedback!

Posted 2 months ago

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Oceans Alive is rated 4.8 based on 4,157 reviews