Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.76

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend Oceans Alive

4.8

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not see any difference using this product”

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Posted 2 weeks ago

“too many emails”

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Posted 1 month ago

“to long delivery time”

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Posted 11 months ago

“Bought 5x100ml argan oil, received 5x50ml. Offered a partial refund which I excepted, but still worked out more than a full priced 100ml else where. Please get your act together and stop wasting peoples time.”

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Posted 1 year ago

“Delivered to the wrong address, tried to contact to change delivery address but had a reply too late as the product was out on delivery. I still don’t have my purchase so hopefully it’s ok.”

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Posted 1 year ago

“Didn't send me order to be shipped, order eventually received 14 days after placed order, when i enquired about it they said they had delays... tbh not my problem i was a new customer and they fobbed me off. I may not ever order from them again due to poor service”

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Posted 1 year ago

“Products are good but service can be very poor. I am still waiting for products ordered weeks ago and unable to contact customer service on the phone number provided which is rarely answered, or receive a satisfactory response by email.”

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Posted 1 year ago

“You sent the wrong product which was less expensive than the product i ordered. So in the end I have 2/3 of my original order for a very expensive price.”

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Posted 1 year ago

“I recently bought a ceramic room heater which did not work. The reply to my request was very unsatisfactory as it suggested I return the item to China with no pre-paid return label provided. Too much hassle to do thus leaving me £34 out of pocket. Andrew de Berry”

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Posted 1 year ago

“Unfortunately, I received liquid instead of capsules for my purchase of Green Pastures FCLO, I don't know how.”

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Posted 1 year ago

Hi Peter, Thank you for your message. The products that you ordered were the liquid versions, as shown on the invoice. However, you are welcome to return any unopened/undamaged products to us within 30 days of receiving your order, for any reason. You can do so using our free returns label here: https://www.royalmail.com/track-my-return/create/4041 Wishing you health, Tom Oceans Alive

Posted 1 year ago

“Seems fine”

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Posted 2 years ago

“Product good quality. Packaging arrived with broken seal and lid, very poor. New product was dispatched quickly by the team, but there was communication to me to apologise. I felt rather than give a refund on the damaged item, they sent a replacement with no communication. This unfortunately would not win my loyalty to the brand.”

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Posted 3 years ago

“je n'ai toujours pas mon collis, pas de nouvelles. Je ne sais pas où je dois le prendre.”

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Posted 3 years ago

“Back log of new year orders meant a delay in parcel delivery. This wasn’t mentioned when the order was placed as if it was I would have ordered from another company, I had to manage without my product over the weekend.”

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Posted 3 years ago

Hi, I am very sorry the order was delayed. It was purely because Royal Mail and other delivery companies were not collecting until the 4th of January, and we do not work on the weekends (as staff have a life too!) Next year, we do intend to let customers know there will be a slight day if the Bank holiday falls on the weekend, but normally all our deliveries go out on time. Yes, the cost o our cost is lower than that of our competitors, with free delivery over £20, but you can always purchase next day delivery if you wish to have it quicker than the 3 days.

Posted 3 years ago

“I ordered an item on 1 december, it still hasn't arrived. Update: it has arrived!”

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Posted 3 years ago

“I have been looking at the tracking of my order by DHL and you said my order would arrive between 23 to 27 November Its still hasn't arrived therefore your service will not is poor”

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Posted 3 years ago

“purtroppo il pacco non è ancora arrivato e quindi non riesco a recensire il prodotto”

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Posted 3 years ago

“I paid for next day delivery and it arrived 2 days later - l should be refunded the fee l paid fur quick delivery”

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Posted 3 years ago

“I have not received my parcel.”

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Posted 3 years ago

“The shipping is taking a very long time and I am disappointed. My dog is going without his supplement and the price for shipping was actually very high compared to the other company I used.”

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Posted 3 years ago

Oceans Alive is rated 4.8 based on 4,157 reviews