“How interesting people can have such different experiences with the same company. I sell posters and I use a specific file organizer as a display for my poster set of 50. officesupply.com had the by far best price I've ever seen for this display. Half price of any other supplier. I thought because of the low cost maybe shipment comes from China. I put two orders so far and not small quantities. They shipped on the same day and I received them next day and with free shipping. My experience has been extremely good that's why I took 10 minutes of my valuable time to write this review because I felt like they don't deserve to be on a 2 star rating average.”
“I've been ordering crafting supplies from them for years. They have the best prices and the products always arrived quickly. Very happy with this company.”
“Got a fantastic deal for mx3 master mouse for the price of less than half the price. Even though they quoted delivery will take more than 10 days, I received it very next day. It’s brand new and works great. I was skeptical looking at reviews here, but my experience is good. I definitely recommend officesupply.”
“I am a real person and run a home business. I ran a Google Shopping search for some labels I use for my product and found OfficeSupply had price that was significantly lower than what I usually buy my labels for. I read reviews here and thought I was taking a chance, but they wildly exceeded my expectations. I ordered 12 packages of labels and they arrived within 24 hours and all 12 packages were in the box! They were very good with communication sending emails with my order confirmation and when they shipped with my my tracking number. They gave an original estimate of 6 days to ship, but it arrived in 1 day as it appears they had a distribution site for my order less than 30 miles away. Since my order went off without a hitch, I did not have to deal with customer service where it appears most of their issues are in the other reviews. Great experience this time. I will order from here again.”
“I ordered a Realspace Cressfield Bonded Leather chair for my office work at home. I received the order on time within 2 days of placing the order. The price was the best among so many big companies such as Office Depot, Staples, Amazon etc. Best deal I have got so far for the office chair shopping. Thinking of buying one more from office supply.”
“I am not a bot. I live in Madison, Wisconsin and I ordered two chairs from officesuppply.com. The workpro quantum 9000 and workpro 1000.
Timeline of events:
- August 11, 2021: I called and got a hold of a very communicable customer service rep at 1-866-302-5397. Asked if I could buy two chairs, keep the one I like and return the other. They said no problem, they'd send a prepaid shipping label for the return as long as I kept all the packing materials and I didn't damage anything while trying the product out.
- August 11, 2021: Later in the afternoon, I placed the order. The $269.99 price on the workpro quantum 9000 was significantly less than anywhere else online or anywhere at a local office depot (three of them in the city I live in).
- August 12, 2021: I kid you not. They arrived on my front step at 3pm. To my amazement, shock, and disbelief, I leaped for joy.
- August 12, 2021: 11:00pm. I assembled the quantum 9000, expecting and almost hoping to find defects with the products. Looking for something to help me make sense of this. Or maybe, to affirm my suspicions from reading reddit reviews about officesupply.com. But this chair is in pristine, new, fully functioning, undamaged box, condition. I'm sitting in it right now and still waiting for something bad to happen.
But officesupply.com fully delivered, literally in less than 24 hours. I still don't understand how this was possible. For those of you considering purchasing the quantum 9000 for $269 from officesupply.com --- do it. I could have waited longer for some other online or in-store sale price of $200. But really, who knows when that's going to happen. I'm happy with $269 and 1 day shipping. Incredible.”
“We worried about whether or not this was a legit website due to the reviews, but had no issues ourselves. The price was great, our order arrived quickly (two days), and quality was perfect. We would shop here again!”
“I was a little nervous about buying from the company after reading all of the bad reviews about shipping. I ordered ink pens for a back to school give a way, correction tape and a pack of binders. I couldn't beat the price and not needing the items for weeks I took a chance. I placed my order on Monday, received free shipping (my order was a little over $45). On Wednesday my order arrived just as I ordered it. I would most certainly use officesupply.com again.”
“I have been a long time customer of OfficeSupply.com for ten years. I have never had an issue like any of the ones below. Sure, when you are a big company like they are some things are bound to happen and people are going to find a way to complain. No one ever takes time to say something positive anymore. When we have had issues it has always been dealt with quickly by friendly US based customer service. The prices are often better than Amazon (and you cant even call Amazon) and we often get two day delivery for all of our office needs without a Prime Membership. I highly recommend.”
“Wonderful online shopping and customer service! Bought 90% of our supplies for our new venture in homeschooling here this year. Superb customer service. A couple things were slightly damaged in shipping (total fluke!) and I couldn’t have asked for a better experience! Thank you for making our back to “home”school shopping experience fast, fun and all with great prices!! Totally coming back!!”
“There products are the same as any other store, but you can get them at a lower price and if you spend $45 or more, you get free shipping. They are quick too. You get everything within 3-5 days. Awesome!”
“Had my order marked delayed for 2 weeks. Emailed the customer service and finally got my tracking number only for it to be marked delivered a week ago. They arranged a reshipment, still with no tracking number so I had to (again) email them for it. C’mon you would think there’s a more efficient way than having to reach out every time. Plus, they ship with some carrier that I’ve never heard of. They srsly need to up their game.”
“They had the product at a reasonable price. And yes, I received it within 24 hours of my purchase.
The only downside was that the shipping alert and the "tracking" indicated the product was going to be delivered on 1/31 and today is 1/26.
They need to specify "who is the shipper" - all I know is that the product showed up at my door step mysteriously in a large apt complex - it was a miracle it was not stolen.
This is why consumers insist on knowing the shipper since most promote. share the whereabouts of the product or driver.
For me, the product is fine but the lack of knowledge of the shipment info is negative.”
