“We did not get our codes to enter on the Uk locator form as a result caused a lot of stress bee test had to be ordered from a different company whilst abroad at an extra cost.”
“The instructions on the website differed from the printed instructions for taking the test. We had to take fresh tests at the airport at additional expense. Greater clarity is essential.”
“The tests arrived promptly. Once we understood the instructions properly, they were easy to take. The results (fit to travel certificates) were sent back to us after 30 minutes. No need to rely on the post to get the samples sent back and analysed with the risk of not getting them back in time to fly. I will definitely be buying Official Rapid Tests again if the travel requirements don't change.”
“Really nice clear service; delivered and carried out as expected. A not-for-profit venture and that makes a big difference in what seems like a money making venture. I’ll definitely use them again.”
“Absolutely terrible! No delivery, no contact detail apart from a general mail, track and trace was giving an error. Denied refund for a service that was not provided. Not only had to book a new more expensive test last minute at another company, but also needed to travel to this last minute location and missed our theatre show because of that. If you want to get your test deliverd and have a stress-free journey, don't order here.”
