“Absolutely awful company to deal with. I've spent alot of money with this company but the first time I had an issue they totally disegarded it. I purchased an electric heated fleece top and it was nothing like the description and they have refused to refund or replace with somethig else. If you look at the picture I have posted you can see that the pocket of the fleece actually sits on my breast area. Clearly made incorrectly but they are simply not interested and will NOT refund. BUYER BEWARE OF THESE SCAMMERS”
“Placed an order when it came one of the items was broken so took pictures and emaild the company not had a reply.
Emaild company again and still not had a reply very disappointed and definitely wouldn't recommend.”
“Purchased item never came, emailed customer services they couldn't find item, asked me if I wanted an alternative which I did. That apparently was out of stock too! So I asked for refund, that was 2nd November and I'm still waiting...”
“I bought a bit of silver bedding for it to come without pillow cases, it then says gotta email as no phone number to call so waiting time 48 hours for a reply, 5 days later they finally reply to make out I havent looked properly for the pillow cases, and then said that I have to send it back meaning i have to spend money getting something to pack it in as packaging ripped while opening it and sed it back to then wait for assessment before refunding or replacing, and then offered £1.80 refund if I keep it without pillowcases when if I was to go shop and buy pillowcases they would cost more then that. This company is a disgrace and ill not be using these again and getting everyone to leave negative feedback”
