One Call Rescue Reviews

4.6 Rating 1,508 Reviews
89 %
of reviewers recommend One Call Rescue
4.6
Based on 1,508 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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0203 738 7300

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One Call Rescue 2 star review on 10th December 2023
Anonymous
One Call Rescue 2 star review on 10th December 2023
Anonymous
One Call Rescue 1 star review on 8th November 2023
Sara Qashqai
One Call Rescue 5 star review on 14th January 2023
Anonymous
One Call Rescue 5 star review on 9th October 2022
Annette
One Call Rescue 5 star review on 27th August 2022
Phil
One Call Rescue 5 star review on 10th May 2022
Michael
1
Anonymous
Anonymous  // 01/01/2019
The whole process went smoothly from my initial phone call to the arrival of the mechanic. There was minimal waiting time and the man attending my call was friendly, helpful and efficient with my car then taken to my local garage.
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Posted 2 months ago
Extra cost of £60 for use of skids, due to mechanic unable to release handbrake. Most cars today have electric handbrakes if you have an electrical fault and cannot release handbrake how can that be classed as an extra to the recovery.I felt I was forced to pay for something that was (and should be) part of the normal recovery process. I feel very unhappy and disappointed
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Posted 3 months ago
Used the portal to report my breakdown, simple to use. Kept up to date with progress of recovery vehicle. On arrival the mechanic was extremely helpful and took care of my van and got me on my way. Absolutely no complaints- well done everyone.
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Posted 3 months ago
Speedily arrived and was kind and reassuring.
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Posted 3 months ago
Very prompt and professional service, no complaints at all, got me going again really quickly. Kept me informed of his ETA
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Posted 3 months ago
Amazing ! Reported my breakdown at 8am , by 8.06 I had my phone call to say they would be with me at 9.30 , by 8.50 my van was being put on the truck ! Very greatful for the very quick recovery and the man Andy was very kind and very helpful
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Posted 3 months ago
Customer service was brilliant- received a call within minutes of submitting my recovery request. Kept up to date with progress of recovery vehicle. On arrival the mechanic was extremely helpful and took care of my car as if it was his. Absolutely no complaints- well done everyone.
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Posted 3 months ago
Easy to use portal. Effective communications and speedy response. Breakdown assistance there within 90 mins and subsequent recovery required within another 60 mins.
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Posted 3 months ago
When my car wouldn't start, I didn't know what to do, so I called the One Call Rescue immediately. Thank goodness I had taken out the Gold cover. The mechanic was with me in under an hour, and got my car going as quick as anything. I have no idea what to do with the bits under the bonnet, so I am so glad I took out this cover. Amazing service from a great mechanice.
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Posted 3 months ago
The two people we spoke to at ‘One Call’ were efficient and friendly. The rescue truck arrived half an hour before expected time and the driver was calm and friendly as were ‘Roberts Tyres’ in Sleaford. Back on the road in just over two hours. Great service all round.
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Posted 3 months ago
Breakdown service excellent!
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Posted 3 months ago
Really quick arrival to change my flat tyre
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Posted 3 months ago
Easy to phone then you are pushed to complete a form online despite giving the very same details before. One call should rename itself to one hundred taps. Garage guy Billy from Westbourne was excellent and so quick. All credit to him.
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Posted 3 months ago
They gave a time off when they would reach my car and they were actually early. The driver was friendly and did a great job.
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Posted 3 months ago
arrived before the time stated on my message . very friendly helpful and informative 👍
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Posted 3 months ago
I think the drivers name was Ray, I can't be sure and he was excellent. He arrived well within the stipulated time and was just so reassuring and helpful. I felt my car was in safe hands on his vehicle. Keep up the good work.
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Posted 3 months ago
Original call dealt with well and promptly. Info given exact. Breakdown service arrived at stated time, was very professional and pleasant. Cannot fault any aspect of One Call's service. Thank you.
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Posted 3 months ago
Great service and very prompt regarding a breakdown. The fella that came out was great, really helpful and friendly, a lovely fella.
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Posted 3 months ago
It was so easy to manouver around the app, much easier than I anticipated and straight to the point questions, where are you, post code, or Google location, it took me less than 5 mins to report my breakdown and get an estimated time of arrival from the break down driver. He arrived withina half hour and had me up and running in just a few minutes. A very proffesional and well trained individual.
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Posted 3 months ago
Quick and easy process to request recovery, kept upto date with estimated recovery time and given tracking link for recovery. Recovery arrived quickly and well before estimated time, friendly, professional driver, couldn’t ask for better service
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Posted 3 months ago
One Call Rescue is rated 4.6 based on 1,508 reviews