One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.57

4.6 Rating 1,512 Reviews

89 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 2 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, arrived when they said they would, polite driver”

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Posted 5 months ago

“Absolutely faultless service and communication”

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Posted 5 months ago

“quick and efficient service”

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Posted 5 months ago

“First time we have used this service, car refused to start, breakdown truck. arrived very promptly,driver diagnosed the faults as a battery failure, he managed to get the car started and advised me battery needed replacing,got a new one - problem fixed,excellent service,!”

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Posted 5 months ago

“Awesome , quick arrived in 1 hour, superior to the AA and RAC”

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Posted 5 months ago

“A very nice friendly man, who knew his job very well.”

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Posted 5 months ago

“The Gentleman was very polite and helpful.”

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Posted 5 months ago

“Very efficient service and nice driver he knew his job”

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Posted 5 months ago

“Fairly prompt response and reasonable arrival time( about an hour). Mechanic friendly and efficient. Found and rectified fault very quickly.”

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Posted 5 months ago

“Quick service , really helpful up and running , in not time.very friendly and explained what was wrong definitely recommend .”

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Posted 5 months ago

“Well reported breakdown at 4.20pm didn't arrive until 7.15 very cold waiting in car didn't even get a diagnosis so very disappointed”

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Posted 5 months ago

“I gave a 5star rating Excellent service, would recommend to anyone.. did not have to wait long for the recovery”

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Posted 5 months ago

“Really nice bloke to be honest, he was with me before the time and really helpful and got me on the move in no time! 100% recommend. Wish he would have given me his number for next time I need help fast. 🤣”

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Posted 5 months ago

“The recovery driver was excellent did everything he could to help which made a very stressful time for me a lot easier .”

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Posted 5 months ago

“Was with me within 20 mins and had a new battery and fitted it within 10-15 mins. Very good service.”

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Posted 5 months ago

“The breakdown number was easy to see on the website. My call was answered quickly. I also used the portal because my call was cut off because reception wasn’t good. The breakdown truck arrived so quickly I was really impressed.”

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Posted 5 months ago

“Really easy using the online breakdown request service in the portal. Excellent communication and service. Prompt recovery. Breakdown driver explained what they were doing and why. Took my car to requested garage when it couldn’t be fixed in situ.”

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Posted 5 months ago

“Very quick response when I reported my breakdown! Very helpful nice service from the breakdown driver and problem fixed very quickly.”

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Posted 5 months ago

“From start to finish putting a claim in for a breakdown recovery, the service was second to none. Can’t recommend highly enough!”

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Posted 5 months ago

“Our car had gearbox failure on the M6 smart motorway managed to get to a safety zone. Phoned through and couldn’t get the portal working poor internet signal, lady was very helpful logged the call said it would be 1-1.5 hours as they were busy, then I got an sms to say it would be 3.5 hours!! then we got a call from the company Onecall had hired to recover us saying it would be 4.5 hour finally 6.5 hours later we where rescued from the safety zone after having to pay £130 for the extra mileage we need to get home. One of the worst driving experiences of my life left in a freezing car 7c for 6.5 hours on one of the busiest motorways in the country Well done ONECALL Shameful Service, lady who also broke down phoned her insurance and was recovered in 45 minutes.”

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Posted 5 months ago

One Call Rescue is rated 4.6 based on 1,512 reviews