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Opendoor Reviews

4.4 Rating 3,299 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Opendoor 5 star review on 5th September 2023

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Opendoor 5 star review on 28th August 2022

62

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When they say it’ll be a “hassle free” home buying process they mean it. I was skeptical at first but it really was quite an easy process.”

(St_louis) - Posted 2 years ago

Hi Sean, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at the email address contact@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 2 years ago

“The overall outcome in working with Opendoor on selling our house and buying a new one through them was great. We ended up getting a good price without the hassle of listing and having to mess with showing our house to the masses. However Opendoor communication leaves a lot to be desired particularly at the end of the process leading to closing. Getting call backs/txt response and clear information is a challenge with Opendoor. In the end though everything was as advertised and there was no bait and switch.”

Posted 2 years ago

Thanks for letting us know, Mike! We would really like to continue to improve our services and we kindly ask you to send us an email with your story at contact@opendoor.com, so we can investigate this issue further. Thank you again for taking the time to write this review and please have a wonderful day!

Posted 2 years ago

“Highly recommended! The touring team and closing team are wonderful. Buyer agent wasn’t that great. Encourage you Ofer high high high. If you know how to pricing you should use opendoor”

Posted 2 years ago

We are always striving to improve and find the best ways to assist our customers. Could you please send us an email with more details at contact@opendoor.com, so we can investigate? We thank you for sharing this review and we will utilize your feedback to further evaluate and develop.

Posted 2 years ago

“The process was easy and convenient. Most of it was done online/virtually. There were a few times when our person was not available and it did take a bit to get a response, but nothing prevented or delayed the ultimate sale of our home. My only complaint is that the current condition of the exterior of the home is neglected. The grass has not been mowed in the month+ since we moved. There have been several storms so branches and twigs are all over the yard as well. I am disappointed that the company would allow their properties to be maintained so poorly knowing how that affects property values.”

(St_louis) - Posted 2 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thanks for the feedback on the exterior condition. We strive to be good neighbors and will look into this right away.

Posted 2 years ago

“Positive: Opendoor is safe, flexible and extremely convenient. Negative: Closing attorney is difficult to contact (won't return calls or respond to email until a week prior to close.)”

(Atlanta) - Posted 2 years ago

We are always striving to improve and find the best ways to assist our customers. If we’ve fallen short of your expectation of us in any way, we'd like to look further into it. Please send us an email with more details at contact@opendoor.com, so we can investigate. We apologize for any inconvenience caused, Brent, and we will utilize your feedback to further evaluate and develop.

Posted 2 years ago

“Received a current fair market value cash offer and for me it outweighed the traditional realtor routine, sign, showings, repairs, financing stipulations etc. , and I was able to choose a closing date that worked for me. Lets be clear, I did have to do some follow up with Opendoor and the closing agent, but in the end it all worked out as promised. There is no magic wand, I still had to provide some information and get the place empty, meet with a Notary and provide digital checkout pics, but business is business and most importantly, the funds were wired in a timely manner.”

(Jacksonville) - Posted 2 years ago

Thank you very much for sharing your story, Michael! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 2 years ago

“The Opendoor approach to buying a home so far for us has been great. There are 2 opportunities that we have learned thru sweat and tears that could have been better. First, be sure that the agent that you use is strictly an Opendoor agent. Many of the policies are not so well explained even to most agents. We lost many opportunites because of this. Second, the original policy that Opendoor purchase the home with a cash offer should have been extended, and explained better to buyers and agents. By the time we found an agent that really knew this program and put it into action for us, we had only about 5 days before the program ended. We are moving forward with our current offer on a house and hope to close soon. Good luck to all, and hopefully us too.”

Posted 2 years ago

We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. We deeply apologize for any inconvenience caused along the way and we would like to investigate this further. It would really help us if you could send an email with your experience at contact@opendoor.com, so we can investigate and find the best ways to improve our services. Thank you very much for your support, Elton, and have a wonderful day!

Posted 2 years ago

“Open door has been a dream to work with during what at times was a very stressful event. They were very supportive And communicated consistently throughout the whole process. Any question I had they were there to answer. The only issue I had with the entire process was dealing with the closing attorney's office that they selected And when I connected with the right people in that office things were very smooth from then on. Open Door Did a wonderful job and if I had another house to sell I would definitely go through them!! And just pick another closing attorney!”

Posted 2 years ago

We are always striving to improve and find the best ways to assist our customers. If we’ve fallen short of your expectation of us in any way, we'd like to look further into it. Please send us an email with more details at contact@opendoor.com, so we can investigate. We apologize for any inconvenience caused, Craig, and we will utilize your feedback to further evaluate and develop.

Posted 2 years ago

“Great company to work with in selling your property. Took a Lot of worries out of the traditional way of selling my property.”

(Las_vegas) - Posted 2 years ago

“The loan application, pre-qualification, and offer processes were fast and easy to complete. I really appreciate the ability to complete everything on my own and a pressure-free process. Also, I like that I could look at the property on my own without being dependent on someone else's schedule and availability. However, I think the communication process between all parties needs some improvement, especially with the transaction progress and needed documents.”

Posted 2 years ago

“Open door made selling my house really easy, especially during a pandemic. This was my second time selling a home to Opendoor.”

(Nashville) - Posted 2 years ago

“Agent should be able to answer any questions timely manner.”

Posted 2 years ago

“This was a mixed experience. I was very happy with the price they offered and the ease of not having to stage and do showings during the pandemic. That was the reason we went with Opendoor versus a realtor even in this hot market. The frustrations were the lack of responsiveness from our Opendoor agent and the title/escrow company North American Title. Opendoor was unaware of a mandatory city inspection that pushed our close date back by two weeks. Also the week of close it was near impossible to get a hold of our Opendoor agent. I had to call and email the title company 3 times to get a final deed and statement. Thankfully the proceeds came in on time and accurately.”

Posted 2 years ago

“Very good experience”

(Tampa) - Posted 2 years ago

“If you want a pretty hassle free home sale, Opendoor is for you. My customer service rep Carrie was the shining star of the whole transaction. I had one hiccup with the closing day and escrow wasn't as attentive as I would have liked but overall the experience was hassle free. It was a five star rating up until the last week of closing. Just make sure you inform your rep on every move you make and you should be good. Carrie was a rockstar!”

Posted 2 years ago

“Really smooth and hassle free experience.”

Posted 2 years ago

“Surprisingly an easy experience. Would do it again.”

(Las_vegas) - Posted 2 years ago

“It was hassle free and fast. My only complaint is that my person did not answer my question I had directly. I told her that I saw two different closing dates. May 3rd and May 5th. She came back with yes, everything is on schedule.”

Posted 2 years ago

“Everything they presented was what we closed on, can't complain about that at all. However, their Escrow/Title company needs a lot of work, they are either understaffed or just overbooked.”

(Los_angeles) - Posted 2 years ago

“Opendoor was pretty fantastic! They bought my house and I utilized them to find a home for my daughter and I. I had a touring agent, Cassandra who was absolutely awesome!!! She accommodated my schedule and showed me everything I wanted to see, knew me in a very short period of time - understanding what I was looking for! From there I was connected with Eric who was so kind and very driven. Unfortunately we were not able to lock in an offer on a home I had looked at. He was busy when I found another home and I was connected with Jeanie. Jeanie... this woman fought hard for me! She was so genuine and again, accommodated my crazy work schedule. She communicated clearly and responded so quickly! The price of the home was within my range, she lined up a quick inspection for me at the seller's request, got an expedited inspection approved... really went the extra mile! Unfortunately, the past came to haunt me. I ran into a glitch with my financing. AZ is a community property state. My ex and I remained married so I could adopt my little girl. I also had some financial struggles in the past, and basically needed another 45 days to be able to purchase. The pre-approval missed the issues somehow. So no, I was not able to purchase a home with Opendoor. Though it was to no fault of theirs - their people were far beyond what I would have expected. If you ate in a position to buy, go with Opendoor! They gave a great team! Just make sure you are financially healthy prior to getting your hopes up!”

Posted 3 years ago

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Opendoor is rated 4.4 based on 3,299 reviews