Optically Ca Reviews

2.0 Rating 47 Reviews
15 %
of reviewers recommend Optically Ca
2.0
Based on 47 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Read Optically Ca Reviews

Write Your review

Tell us how Optically Ca made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Optically Ca 1 star review on 2nd October 2018
Jordan Hoffman
Anonymous
Anonymous  // 01/01/2019
The lenses were fine, and they were fitted as I specified. I do like the reglazing service. If I bought new frames online, I expect they would not be suitable for me. Thanks Optically
Helpful Report
Posted 1 year ago
Very satisfied with the glasses and ordering process, just wish the shipping updates were more clear.
Helpful Report
Posted 1 year ago
I ordered a pair of prescription sunglasses that were polarized and progressives as well. It was a complicated prescription and did take longer than stated. When I would call to inquire. They always got back to me quickly and when the prescription was ready they shipped them express at no charge to me.
Helpful Report
Posted 1 year ago
--helpful by phone & online--good product & vision--2 week delivery from order date--
Helpful Report
Posted 1 year ago
Good service. Affordable prices. Good collection. Well streamlined for the optimal optical experience.
Helpful Report
Posted 1 year ago
Excellent service n smart glasses at reasonable price.
Helpful Report
Posted 1 year ago
Took a little longer than the website says (a little under a month), and no emails, but the glasses arrived just as ordered; my prescription is complex, but they are perfect, with polarization film as requested.
Helpful Report
Posted 1 year ago
This is just a scam, paid and didn't get the prescription glasses, I complained and they said they'll solve it but after some time, they just ignored me, no refund.
Helpful Report
Posted 1 year ago
Fair prices, good quality. Sometimes, the communication with the support centre can be difficult.
Helpful Report
Posted 4 years ago
Fair prices, difficult communication at times with the support centre. Good quality
Helpful Report
Posted 4 years ago
God price ,had a quality issue which was resolved efficiently. Delivery can be a bit slow but patience pays off. And the price is right !
Helpful Report
Posted 4 years ago
The experience was ok with the delivery but the quality of glasses were good
Helpful Report
Posted 4 years ago
Too many “hidden” costs in the form of addons or shall I say , the addons are too expensive. The glasses always get foggy and misty.Dirt accumulates quickly and hard to remove .Wiping alone doesn’t do the trick.
Helpful Report
Posted 4 years ago
The price of the glasses are really affordable..good pricing!! The shipping took a little bit longer..when I emailed and ask whats taking too long they said that my lens really high and they need to make a special order or something with it..but they didn’t indicate or told me when i was placing the order
Helpful Report
Posted 4 years ago
I sent a pair of Oakleys for re-glazing only to find out they can't re-glaze those particular frames. They have still not returned them. So I sent another pair that they were able to do but I did have to pay for the shipping charges(2x). Whenever I call I talk to someone in Australia and they never seem to contact me by email. Overall not happy will probably never use your services again. You are a online provider of a service with lousy customer service when things go wrong.
Helpful Report
Posted 4 years ago
They reglazed a pair of glasses for me, and they were fine, and the cost was good. My issue was a lack of communication in terms of where to send them, if they were done, etc. With no response to email they suddenly just showed up. But the glasses were fine and quality was good, price was good.
Helpful Report
Posted 4 years ago
Purchase new lenses for my sun glasses. All good
Helpful Report
Posted 4 years ago
bad bad bad ...returns and refunds were not easy... i ended up just not throw away the shitty optically...
Helpful Report
Posted 4 years ago
Shipping took a little bit of time but overall product is fine for the price paid.
Helpful Report
Posted 4 years ago
Ordered a pair of glasses with prescription lenses... alright, that part went ok. Took about 7 days to arrive. Unfortunately that's where the good times ended. Took them to my optician to ensure everything was made correctly - they were not. The PD, axis, optical centre AND prescription were ALL incorrect. Emailed Customer Service... first they asked for PROOF from the optician that they were made incorrectly. Not off to a good start. After scanning in and sending the scribbled notes she made, they then tried to pawn me off a second pair with (supposedly) the right prescription. A side note - this was my 4th time in a year trying to order a pair of glasses online & I DIRELY need them for everything I do. I said no, I just want the refund. Over a month and a half later & I'm STILL waiting for my money back - PLUS I had to pay out of pocket to return the damn things. Wouldn't recommend this horrid company to my worst enemies.
Helpful Report
Posted 4 years ago
Optically Ca is rated 2.0 based on 47 reviews