ORGANIKthings Reviews

Name: ORGANIKthings
Rating: 3.91

3.9 Rating 151 Reviews

72 %

of reviewers recommend ORGANIKthings

3.9

Based on 151 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email

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ORGANIKthings 5 star review on 17th August 2021

Michael Basty

ORGANIKthings 5 star review on 18th July 2021

Judith Van Dyke

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the worst experience I've ever had with an online retailer. I still have an unresolved issue with an incorrect shipment. I have tried to contact them several times, filed a complaint with PayPal and still have not received a response from ORGANTICthings. I'm sure nobody will see this review since they are just looking for positive reviews. Once this issue is resolved I will NEVER do business with ORGANTICthings again!”

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Posted 1 year ago

“HORRIBLE!!! SCAM!!!! DO NOT ORDER FROM THIS WEBSITE!!! Placed order 1/14/23 Received automated email order would ship in 2-5 business days. Money taken out of my account on 1/17/23 ($53.27). Still have not received product. No updates have been sent by company. Sent email directly to them. No reply. Completed online “contact us” form on 2/2/23 received automated email, but no reply. Called “customer service” number posted on their website but couldn’t get through to anyone. Submitted BBB complaint.”

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Posted 1 year ago

“Bought items and got email on May 12 stating it was on it's way. Said 5-15 business days (latest June 3rd) On June 1st I realized something wasn't right as it was going out by UPS...and they get it done. UPS tracking didn't recognize the number. So I emailed company (couldn't get a person or leave a message) and got back an auto email stating "good news, your order has been shipped". So in actuality it was never shipped May 12. So their solution to the problem of it being 3 weeks before it was really shipped, was not to expedite it to me faster, but send it the original way and have me wait again. I get it. The pandemic makes it tough and they are probably busy little worker bees trying to keep up. But what they needed to do was admit the mistake and get it to me fast. Not send me an auto email about it being shipped that day. There is time for automation and there's time for customer service. They just lost a customer.”

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Posted 3 years ago

“I have been waiting over a month and still have not received my order. I have emailed 3 or 4 times and only got a response the 1st time. No response since then.”

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Posted 5 years ago

We're very sorry about that. We have issued you a refund for the missing item shortly after.

Posted 5 years ago

“Here is the history of my order. Order placed with and confirmed by organikthings.com Friday 10/21/2022. 2-5 business-day shipping promised. Monday 10/24, the next business day, charge posted to credit card. 10/27 email sent to cancel order. Email is the only contact mechanism provided by seller. Form letter received same day. No real info provided. Refund requested by reply email 10/27. Refund requested again 10/29 and again 11/1. Same form letter response on 11/1. I did a whois to find out where the site is hosted so that I could track down the owner. Whois supplied the info including hosting service in Florida. I contacted them and they replied on 11/2 that the hosting info is false and that the site is actually behind a reverse proxy server run by Cloudflare. This alarmed me. So, I initiated a dispute with my credit card and also requested the true info from Cloudflare. At no time has the status page at organikthings indicated that the items I ordered have been shipped. You may wish to consider whether you want to do business with this site. I wish I had read the other reviews here before ordering merchandise from organikthings.com.”

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Posted 1 year ago

“I ordered the item in august in September I was on auto delivery. I tried 3 times to send email and tried to call several times to cancel order and get taken off auto delivery. Never got a response from anyone. I did receive the auto shipment and had to send it back. I’d like someone to contact me pbh4 @fuse.net to let me know all is taken care of”

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Posted 1 year ago

“My experience thus far has been horrible! They sent me the wrong product, I followed the instructions and sent them a picture of my order and the wrong product received and I have yet to hear a response after sending yet another email explaining the problem. It has been over a month, and still no response!”

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Posted 1 year ago

ORGANIKthings is rated 3.9 based on 151 reviews