“Absolutely fantastic sweater and amazing service!
A very beautiful sweater which is very well made, looks even better than the picture! Sizing is just as stated. I got one for my brother in the Navy/OffWhite/Raspberry colour size XL and it looks great and the colours are even more rich than on the picture.I am very happy with my purchase and feel I got my money's worth!
I also must admit that I've got an absolutely fantastic service from the www.OSLOSWEATERSHOP.com - it took only 3 working days for delivery from Norway to the United Kingdom! I would highly recommend this shop and will definitely buy more wonderful products from them in future.
Kind Regards,”
“Ordered 3 sweaters. I also paid for UPS Express Delivery. They refuse to respond to my inquirers.Money was paid to SWEATER.NO, San Jose, CA. There is no way to contact them either. Phone calls to Norway are not received. I'm afraid I have been duped-scammed and I have no recourse. $914.93 and the Christmas Sweaters I planned to gift will never arrive.
.”
“Shocking
I ordered two sweaters from them
no appearance of one which they say has shipped and
Despite my contacts via website and emails to them and their promises to contact me I have received No Responses and have been left very concerned
Money has been deducted though from my account…..”
“Paid for my order 4 weeks ago, no news. I tried to contact customer service, they told me they can't do anything, the package has been shipped but they don't tell me which courier.
No tracking links.”
“I had been ordering from Oslo Sweater Shop for a number of years, often purchasing a sweater for my wife at Christmas. I had always been happy with the products and service.
This past Christmas was different. I ordered a sweater and paid for gift wrapping. The sweater arrived before Christmas and was of good quality. Unfortunately, the sweater was not gift wrapped. While the lack of gift wrapping was not a big deal, I had paid extra for it, so I requested a refund of the gift wrapping fee on 21 December. I was informed the company would respond within 24 hours. Ten days later, there was no response, so I sent the request again on 31 December. Ten days later, the company sent the shipping tracking number. I was not questioning the shipping; the goods had been received. For the third time over more than three weeks, I requested a refund of the gift wrapping fee. While the fee was finally refunded, I received no response from the company at all.
The true measure of a company is how they respond when something goes wrong. Unfortunately, Oslo Sweater Shop has no commitment to customer service.”
