“I ordered a camera manual with ring binding 2.5 weeks ago. The payment was taken out of my bank the same day, but I haven't got my manual. What is annoying me most about this situation is that I cannot get in touch with anyone to find out if this is a normal timescale to send to Spain. No phone number on the website. I did find one on an older website for Old Timer cameras, but it doesn't exist anymore. The address is a PO Box, so cannot trace the phone number from there and the "email" is just a form to complete on their website. Have written twice but no answer. I would not recommend this company who say they have been trading for a long time. Maybe they were better with quill and pen and carrier pigeons.”
“I ordered a camera manual on Thursday, had an email to say it would be dispatched that evening. To my surprise, it arrived Saturday! Because of the high number of pages, I was advised to get the spiral binding. So glad I went for that. My husband is delighted with it. Excellent service. This is the second time I've used this company. Thank you.”
“Ordered a Manual for Olympus OMD EM10 III late on a Wednesday afternoon and it arrived early on Friday morning, excellent service and the Manual itself is top quality.”
“This is an update from my previous review of 1 star. After my last review, the company did contact me by email. Not a form letter this time.They asked me to give it acouple more days,then if necessary they would send me another book. I finally got it today, making it 21 days to get here. That is why I gave it 4 stars. They told me 10 days. The book has a nice sized letter size and looks like it will be just what I need to help me set up my new phone. Bottom line: yes I would recommend OTC Ltd. Just have a little more patience than I did.”
“19 days and I still don'tmy manual. manual. I've emailed them twice and just gotten the same format letter each time. Ordering from them was a huge mistake. Do Not Oder from this company !!”
“I was a little upset by the poor quality of the printing of the images they are so faint that I can hardly read them. I think the images must be in colour in the original user manaul and have not copied very well.”
“Transaction parfaite - Envoie rapide et manuel de très bonne qualité - Le projecteur Eumig est dépanné
Perfekt transaction - Service Manual sent very fast (one week to France) - My projector works!!!”
“Transaction parfaite - Envoie rapide et manuel de très bonne qualité - Le projecteur Eumig est dépanné
Perfekt transaction - Service Manual sent very fast (one week to France) - My projector works!!!”
“Parfait - Manuel technique envoyé rapidement. Photocopies de très bonne qualité - Matériel dépanné!!!
Perfekt - Service Manual sent very quickly - Very Good copy - Camera works!!!”
“A properly set out manual, easy to find information - a contrast to one from another supplier that was a series of screen prints from an inter-active website”
“I purchased a manual for my new Samsung Galaxy mobile and am very pleased with it. As I am not very 'tech-savvy' the manual explains a lot of procedures that I was not aware of or didn't know how to do.”
“Purchased a manual for a Kindle Fire tablet. Just a few pages and the print was so small it was difficult to read. I was surprised the cost was the same as the cost for a smart phone manual with many more pages.
I was able to print the same manual with a larger print using my own printer with simple adjustments to the page set up. OTC should be able to make simple changes to supply easily readable manuals.”
“I have camera manuals printed with a spiral binding making it easier to use. I have had a number of cameras and hence ordered a number of manuals all very quickly responded to and posted pdq by thyis company.
My last order came with the tag 'COPY' in large capital print in the middle of every page. I hadn't had this previously and queried it. It was for a canon camera and they dont have a license hence the overwrite. This needs to be made clearer if the customer is ordering a canon manual.”