Ottawa Flowers Inc. Reviews

4.3 Rating 818 Reviews
80 %
of reviewers recommend Ottawa Flowers Inc.
4.3
Based on 818 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ottawa Flowers Inc. Reviews
Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Quite pleased with the service and the flowers requested were amazing.
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Posted 4 months ago
Great service. Will recommend to friends, family and colleagues.
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Posted 4 months ago
Gloees arrived on time in excellent contact and lovely arrangement. Always good quality from Ottawa Flowera
Ottawa Flowers Inc. 5 star review on 28th October 2023 Ottawa Flowers Inc. 5 star review on 28th October 2023
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Posted 5 months ago
My sister loved the fall bouquet. She said it was gorgeous and it made her day. It included several tulips whic are her favourite.
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Posted 5 months ago
Pavel and his team are nothing short of spectacular. This bouquet was beautiful and my friend really liked them
Ottawa Flowers Inc. 5 star review on 25th October 2023
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Posted 5 months ago
Beautiful arrangement. Quick and Courteous.
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Posted 5 months ago
I ordered flowers online to be delivered to my friend for her 50th birthday. The flowers were absolutely gorgeous I was blown away when I received the pic from my friend. I will definitely use Ottawa flowers again.
Ottawa Flowers Inc. 5 star review on 19th October 2023
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Posted 5 months ago
The flower was fresh and very beautiful as expected. However, I was a bit disappointed by the fact that the chocolate of my choice was not added. It was totally different chocolate. Please, if you do not have chocolate available, you should not put images of chocolate on your website as selection. Thank you Adanan
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Posted 5 months ago
I recently chose this flower store for a special anniversary delivery, hoping for a beautiful arrangement and timely service. The order, meant to arrive before 4pm, was unfortunately delayed, with a delivery notification not received until 9:14pm. In an attempt to resolve the issue, I reached out through the store’s chat service, only to be informed that off-hour inquiries are managed via email. A phone call the following day yielded a promise of an email update. However, to my surprise, I instead received a call from the delivery person claiming the bouquet was delivered at 4:35pm, conflicting with the original 9:14pm notification. Still seeking a resolution, I called again in the afternoon to request a refund. I was assured I would receive an update by email by the end of the day. Instead, my inbox was greeted with a request to review their service - an action that felt premature given the unresolved issue. For occasions as sensitive as anniversaries, both the quality of the flowers and the timeliness of their delivery are crucial. Unfortunately, in this instance, the delayed service and the subsequent handling of my concerns have marred an otherwise special occasion. I hope that future customers will experience improved service, where the beauty of the flowers is matched by punctuality and efficient customer resolution. This is the last time I will be using this service.
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Posted 5 months ago
Have used Ottawa Flowers twice and both times I received great service. On both occasions the deliveries were made on time and the arrangements were gorgeous. I even made a special request regarding colour schemes and they were able to accommodate it. Will definitely use again!
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Posted 5 months ago
Excellent customer service! I will definitely be ordering from them again.
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Posted 5 months ago
Another great job with a lovely arrangement sent on my behalf.
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Posted 5 months ago
Beautiful arrangement and delivered on time. Easy to order online. Highly recommend and will order from here again :)
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Posted 5 months ago
Great service
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Posted 5 months ago
It was a gift for my parents anniversary and they absolutely loved them!
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Posted 5 months ago
Thank you for the good service.
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Posted 5 months ago
Everything was perfect but the teddy bear wasn't shown as it was described in the picture.
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Posted 5 months ago
Always happy with the service & flowers that are created. Recommend them to all who order flowers online.
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Posted 6 months ago
Service was fast, my arrangment was ready within 4 hours for pick up, friendly staff.
Ottawa Flowers Inc. 5 star review on 23rd September 2023
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Posted 6 months ago
As always, very beautiful flowers. Love them! Only problem is with delivery... once again the flowers were left at a neighbour's house! Oh well, can only hope the delivery people will learn to read numbers for the next delivery!
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Posted 6 months ago
Ottawa Flowers Inc. is rated 4.3 based on 818 reviews