Outdoor Living UK Reviews

1.82 Rating 33 Reviews
C-
Happiness Grade

Outdoor Living UK have a Customer Happiness Grade of C-. Customers are happy with their delivery but are unhappy with their customer service.

C

Delivery - Average

60.00%
Industry Average
My water feature order arrived within the described time scale and it is lovely. DPD sent text messages so I knew when I would receive my delivery. All good thanks
- Jean
Very competitive prices did have to wait a while for delivery but company arranged a delivery date. I could track order status on website. Delivery company could be contacted and tracking number given by outdoor living. Goods delivered on a pallet, pallet removed by very helpful driver. Very pleased with purchase. Fountain working well.
- Linda
D
50.00%
Industry Average
Cancelled order before dispatch, but they dispatched anyway. Didn’t respond to enquiry, or my complaint. Item is rubbish. Customer service non existant. Avoid this retailer, appalling.
- Anonymous
Customer service said a washer wasn't missing and he said I had solar lights.
- Cathy Louri