Parfum dreams Reviews

1.7 Rating 208 Reviews
16 %
of reviewers recommend Parfum dreams

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Parfum dreams 1 star review on 14th February 2024
Elena
Parfum dreams 1 star review on 14th February 2024
Elena
Parfum dreams 1 star review on 22nd November 2023
Anonymous
Parfum dreams 1 star review on 1st September 2023
Anonymous
Parfum dreams 1 star review on 12th May 2023
Encarna
Parfum dreams 1 star review on 12th January 2023
Anonymous
Parfum dreams 1 star review on 24th December 2022
Erwin
9
Anonymous
Anonymous  // 01/01/2019
If I could give this company zero stars I would. I ordered a perfume from them almost a month ago and it hasn't arrived. I have emailed their customer service several times but they are ignoring my emails and they don't pick up the phone either. I am now having to go through my bank to request a chargeback. Don't trust this company with your money!
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Posted 10 months ago
Scam !!!! Please avoid this website, They stolen your money ,they do with me ,this company is reported .
Parfum dreams 1 star review on 12th May 2023
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Posted 10 months ago
It I could give 0 I would. Tried to buy Gisada at a very cheap price but my bank alerted me that this could be fraud. I tried ringing their number but with no joy.
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Posted 10 months ago
FRAUD!!! RUN!!! The worst marketplace I ever used! They didn’t inform the merchant that I had returned the 743 $ purchase so that I keep receiving invoices. When I called parfums dream (5 times over the past 6 weeks) each time they recognize that they see my return and promise to inform the merchant and they don’t. They don’t even update my account with the status « products returned ». It’s a fraud to have this type of market place operating
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Posted 11 months ago
NOT AN AUTHORISED DIOR SELLER AND BOTTLE NOT FULL Bought 300ML of Dior Savage - the bottle arrived and did not feel full. After speaking to Dior THEY ARE NOT AUTHORISED SELLERS & THE BOTTLE IS MISSING AT LEAST 40ML OF CONTENTS. Dior said bottle and contents should weigh 350g and it only weighed 311g. I have disputed my payment with Amex - PLEASE DO NOT BUY I WISHED I HADNT.
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Posted 11 months ago
I bought montale perfume from perfume dreams. They send me a fake version. Now they don’t answers any email. I will report them to police
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Posted 1 year ago
Bought a Dior Sauvage parfum for my husband and received the worst cheap imitation. Despite selling me a plagiat, they refuse to take any kind of responsibility. Now I have to go through the effort of reporting it to the police and take next steps. Very upsetting!
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Posted 1 year ago
Parfumdreams is a website that when there's a product damaged when you received it, it's all the post office's fault and the customer's responsibility. When customers ask for a return, because the supposedly brand-new product was now damaged (during the shipping, claimed by them), they are not allowed to return it. They will tell you at first, but with efforts on taking photos and they'll contact the courier. The next day, they told you you should be contacting the courier yourself. The outer package was fine while receiving it, not sure why it became the courier's problem. They just throw the responsibility to the customer - sending the message telling you to solve your own problem. Won't recommend buying any stuff from the website anymore. The customer service person is nice, but being nice won't solve problems, because the company's customer service is suck.
Parfum dreams 1 star review on 12th January 2023
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Posted 1 year ago
Ordered and paid for 1 item on 5th December item arrived 19/12 returned item on 21/12via Royal Mail Postal Code IP28 6RX. Have made many calls to their german customer services. I posted a review on Trust Pilot of 1 star. Later I received a email stating my refund would follow in a couple of days. Today 9/1 they now say that they do not have my item back yet. Royal mail tracking shows the item at the delivery centre. Please do not buy from Perfumedreams as they NIGHTMARE
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Posted 1 year ago
On their site they promise to send you a 15% discount voucher if you subscribe to their newsletter. When I did not receive it they told me to wait 24 hours. I have now had 3 or 4 communications with them, we are 4 or 5 days later and still no discount voucher. DISHONEST SITE - watchout!
Parfum dreams 1 star review on 24th December 2022
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Posted 1 year ago
Where are these guys? they have taken my money and still not sent my order and awaiting a response. Luckily, I bought mine on my credit card and can sort it with my bank. Avoid!
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Posted 1 year ago
Received my order today which was empty except for a stupid little sample. The perfume I ordered is not in the box. I have spent the last hour trying to get hold of them. The email doesn't work and the phones just cut you have. I want someone to help me but can't get anywhere with. The box had not been tampered with but is not secure enough to stop people opening it. Please help
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Posted 1 year ago
Shocking company! I ordered 3 bottles and only received 1! Contacted them, filled out a form and send back images proving what I had received and 3 weeks later they still haven’t refunded me and are apparently still “investigating” not allowed to speak to a manager or complaint, so basically they steal your money
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Posted 1 year ago
Terrible!!! If there was an opportunity to give no stars, I would take it. I made an order, it was delivered for a week (but it's still tolerable). shampoo was brought, and it turned out to be almost half empty, given that there are already 250 ml. terrible! I will not recommend this online store to anyone.
Parfum dreams 1 star review on 19th October 2022
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Posted 1 year ago
If I could score 0 stars I would. *BEWARE* Company based in Germany, so if you need to return either perfume or aftershave from the UK for a refund you have no chance! These are Prohibited items now to ship internationally from the UK using Parcel Force (which is the prepaid returns form they provided). Website doesn't make this clear, and the customer service team are useless and unhelpful. So I am now left an unwanted item I physically can't return for a refund.
Parfum dreams 1 star review on 26th September 2022
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Posted 1 year ago
FAKE! Took my money on 8th September then cancelled my order and said that payment didn't go through. Fortunately, I have paid with paypal so they are sorting it now as I have proof that funds were indeed taken.
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Posted 1 year ago
They took my money then said I didn’t order anything I showed proof of them taking money now I’m wasting time trying to get refunded. Stay away
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Posted 1 year ago
STAY AWAY FROM THIS COMPANY!!! THEY SELL FAKE PERFUMS/ THEY IGNORE CUSTOMERS/ I WAS WRITING THEM 100 times and waiting ages before they finally gave me refund which was not correct ( 5 pounds less). Better pay more and buy decent perfum in UK, we really don't need these scammersssssssssssss
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Posted 1 year ago
I waited over two months for my order, that never came. No explanation or communication from. The company. I recieved a refund with no apology or explanation. That is terrible customer service.
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Posted 1 year ago
Should have checked out this site before ordering , looks good and legit, and there offering all the discounts but not received my goods! What a shame because I was looking forward to ordering more items ! Love and Learn lol !!
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Posted 1 year ago
Parfum dreams is rated 1.7 based on 208 reviews