Park BCP Reviews

3.4 Rating 458 Reviews
49 %
of reviewers recommend Park BCP
3.4
Based on 458 reviews
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Anonymous
Anonymous  // 01/01/2019
No hitches . However , difficulty finding a parking space .
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Posted 9 years ago
Not sure why you requested a review after booking but before using the car park. It made mid think I'd booked the wrong dates
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Posted 9 years ago
not as secure as lead to believe when booking
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Posted 9 years ago
Didn't have to wait too long for a bus 5 - 10 mins, but then it said it was just dropping off. However, the driver allowed us to get on as a lot of people were dropped off. The bus then passed another stop and advised the people waiting that he would drop off the rest of the passengers then go back for them. He went round again by which time there was a second bus just in front of us and this one went round X and Y? and our bus. headed to the exit and the airport. In all it took 45 minutes from getting on the bus to getting to terminal 2 which was not acceptable. Date was 16th May around 4 am.
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Posted 9 years ago
Carpark in a very poor condition. Was near impossible to push trolley over the very rough stones. Also no trolleys available for suitcases on arrival . Had to go searching for a trolley.
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Posted 9 years ago
Very expensive for just 1 week parking. But what can you do?
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Posted 9 years ago
I am not sure why you are asking for comment now as I haven't parked with you since February & am not due to again for a while yet. Last time the scanner did not recognise my number plate & when we pushed the buzzer the attendant could find no record of my booking. So not only were we delayed on the way in but had to go through all the questions again on exit. Not really what you want either on entry or exit.
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Posted 9 years ago
The bus was crowded. Getting 2 heavy suitcases on and off wasn't easy. I'll take a taxi next time- worth the extra cost!
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Posted 9 years ago
We telephoned as usual 10 minutes before arrival. The person on the phone was very abrupt, and said we should have called earlier. However both your drivers were quite prompt and very polite. We will use your service again, as we have many times, but would appreciate a more friendly receptionist.
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Posted 9 years ago
On two previous occasions when booking with BCP, I was charged £1 charge for using a credit card although on each occasion I had in fact used a Debit card. I reported this by email but did not receive a response.
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Posted 9 years ago
Very annoyed that the website won't accept Maestro card bookings - this is only a recent problem but it causes unnecessary hassle and you really need to sort out whatever problem you have with Maestro in the interest of your clients!!!
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Posted 9 years ago
I arrived at the car park more than an hour past the time I reserved. Couldn't get into carpark and had to ask for assistance. I had the same problem leaving were I had to ask someone inside the airport to fix my ticket to then allow me out. There should be no time limit fixed on arriving after or leaving before times you have reserved because you have paid for these times! Silly rule at city airport
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Posted 9 years ago
Park BCP is rated 3.4 based on 458 reviews