“Service is good but whoever packs stuff for shipping needs to be replaced. Box is always open and falling apart. Last shipment arrived 2 weeks late and you could tell contents haqd come out of box and then had to be repacked by ups”
“The lady from your company was wonderful talking with my Mom on catheter supplies over the phone! I am the daughter of Bruce DeLoff as he would never be able to answer these questions due to a stroke 20 years ago. I was there the day your company called and chatted with my 82 year old mother. Great conversation and she helped my to get over the fear of not receiving my father's catheters.
Thank you,
Lori Niederhof”
“Michael Crowe was always courteous and friendly with me on the phone.
I believe that I will like doing business with Patient Care medical.
Peter Leffel”
“Aaron has walked us thru the process and has made sure that he receives everything that he needs. He is awesome at returning phone calls and we never had the feeling of being left hanging. He is a good representative/face for your company. If I may say he deserves a raise or bonus.”
“Their knowledgeable staff made great recommendations to me making getting the best catheter for me easy. They truly have great customer service. Highly recommended.”
“I was originally getting my catheters from another supplier but their customer service was woeful. I found Patient Care Medical on the internet and began communicating with Chase Jennings via email and telephone. He was extremely helpful, courteous and prompt. Switching to Patient Care Medical as my supplier was a no-brainer.”
“Trevor is the reason I chose Patient Care Medical for my catheter supplies. He was Professional and created value for the Product.
NOW it is the product & service of the company to do their job.
I have had a number of bag leakage issues.
TREVOR is customer service !!!!”
“This company, Heather in particular, are the example of customer care. Their product , Cure Catheter, are exemplary. I have always receive the utmost care when dealing with anyone at the company.”
