“Trevor Teegarden was extremely helpful in helping me re: getting my
much needed catheters. He took the time to follow-up and make sure
they had arrived etc.
One does not find many -if any- employee like Trevor.
I look forward to working with him in the future.
MLW”
“Cynthia is a 5 star sales person. She did a great job explaining these new catheters, which I think are great. Sent me samples that convinced me to change from Byram Healthcare. She followed up with me on several occasions, answered my questions. Very polite and enthusiastic. If she worked for me I would give her a raise or/and promotion.”
“She was very helpful. We really appreciate her kind help with this new health issue that we face. She went out of her way to promptly get us samples and called to be sure that we received the supplies on time. She is a great asset to your company and she represents you well.”
“My representative was responsive, quick, and made sure that all of my needs were met. It’s nice having only one person to work with instead of dealing with a different person each time you call.”
This is great to hear, Jennifer! We believe it is important our customers feel heard and that we respond with the personal care Patient Care is known for!
“Cynthia went above and beyond normal customer service in assuring that I received the desired catheters in a timely manner. She stayed on top of the problem in getting the prescription from the doctor. I give her high praise.”
“Michael was very knowledgeable about what concerns I might have about switching to a new supplier and was ale to answer all my questions.
Very professional!”
“Excellent customer care service. Michael C. went above and beyond to provide my supplies/catheters when several other companies failed.
Thank you for helping to improve my quality of health care which is very important for me to continue to maintain a healthy lifestyle.”
“Mr. Jennings was very helpful. He took the time to understand my son's needs and collaborate with insurance company and doctor. He did the footwork. Which made my days less hectic.”
“Dillon was awesome!!! He was quick to respond to my daughter’s need and made a very stressful situation more bearable. We received the catheters the next day as promised and I could not be more appreciative. Would recommend this company wholeheartedly!”
