Paul Stride Reviews

Name: Paul Stride
Address: 20, Kathryn Avenue, York, Huntington
Rating: 4.87

4.9 Rating 157 Reviews

97 %

of reviewers recommend Paul Stride

4.9

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

1904674800

Email:

sales@paulstride.co.uk

Location:

20, Kathryn Avenue, York
Huntington
YO32 9JS

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Paul Stride 5 star review on 9th May 2023

Elisha Welford

Paul Stride 5 star review on 20th March 2023

Roslyn Colebourne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, I needed two booster seats urgently due to a last minute car change and they arrived by 10 am the next day. The staff member I spoke to went out of their way to get them despatched that day and they arrived well packaged.”

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Posted 2 years ago

“super fast delivery and always a 5* service.”

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Posted 2 years ago

Good Afternoon, Many thanks for your kind review and for your custom both are very much appreciated. Many thanks again Paul Stride Team.

Posted 2 years ago

“Overall a great experience! The team at Paul Stride were brilliant, there was a slight delay on delivery due to suppliers, which was out of the teams hands, however, they kept us updated every step of the way. It was very reassuring to know they hadn’t forgotten about it”

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Posted 2 years ago

Good Afternoon Stephen, Many thanks for taking the time to review both our service and also your purchase, both are very much appreciated. I hope you enjoy using the pushchair. Many thanks again, Paul Stride Team.

Posted 2 years ago

“Arrived quickly and well packaged.”

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Posted 2 years ago

Many thanks Maria for taking the time to review our service it is very much appreciated. Thanks again Paul Stride Team.

Posted 2 years ago

“Incredibly impressed with the service. We needed a travel bag for our car seat and found the perfect one online here. Our item was delivered incredibly quickly and we're very happy with our purchase.”

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Posted 2 years ago

Good Afternoon Dan, I am pleased your purchase fitted the bill. Many thanks for your custom and for taking the time to review our service it is much appreciated. Thanks again, Paul Stride Team.

Posted 2 years ago

“Had never heard of this company until I found a reference to them from Britax Romer's website whilst looking for a car seat. They are listed as a reseller for Britax Romer and I took the chance to order from them and I wasn't disappointed. Delivery was quick and as scheduled, and I am happy with the service. Would patronise again.”

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Posted 2 years ago

We appreciate you taking the time to leave us a review, and glad that we were able to help and fulfil your requirements after you had been on the Britax website. We have been a retailer of Britax products for a long time, so it is great to hear that everything has worked well for you. Thank you! Regards, The Paul Stride Team

Posted 2 years ago

“Very friendly and quick service”

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Posted 2 years ago

We appreciate you taking the time to leave us a review - thank you! Regards, The Paul Stride Team

Posted 2 years ago

“The service I received was excellent, we bought a Cybex Gazelle from Paul Stride and after using some of the terrible (e-commerce) competitors finding Paul Stride was a god send. Real company with a base always wins. A+++”

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Posted 2 years ago

Good Afternoon Chris, Many thanks for your super review it is very much appreciated by all of us here. I am pleased we were able to help on this occassion and hope you enjoy using the Gazelle pushchair. Many thanks again, Kevin - Paul Stride York.

Posted 2 years ago

“Perfect in every way. Amazing service, best price”

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Posted 2 years ago

Good Afternoon Brian, Many thanks for your order and for taking the time to review our service it is very much appreciated. Many thanks again, All at Paul Stride.

Posted 2 years ago

“Great quick and easy service with fast delivery despite festive holidays”

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Posted 2 years ago

Thank you for taking the time to leave us a review Kirsty! We are pleased to hear that you had a quick delivery time and that you were happy with our service! If you need anything in the future please do not hesitate to get back in touch! Thanks, The Paul Stride Team

Posted 2 years ago

“I had not heard of or used Paul Stride before. I found them via a google search and with a competitive price I decided to make a purchase. The item was quickly dispatched, and arrived in good time. Would recommend and use again.”

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Posted 2 years ago

Good Afternoon A, Many thanks for your kind review and also for your order both are very much appreciated. Many thanks again, Paul Stride Team.

Posted 2 years ago

“Delighted with the service on my recent purchase ordered on line in the evening was delivered next morning excellent service 👍Thankyou and will be using again and recommending! Best wishes Elaine”

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Posted 3 years ago

Good Morning, Many thanks for your order and for taking the time to review our service both are very much appreciated. I am pleased we managed to deliver in good time. Many thanks again, Paul Stride - York.

Posted 2 years ago

“My daughter has her pram system, Paul Stride customer service team were amazing. They ensured a quick delivery they couldn't have been more helpful even when I was asking a silly question they gave me great reassurance in the whole process.”

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Posted 3 years ago

Good Morning Katherine, I am happy we could help you on this occassion and don't worry if you don't ask a question about a product you won't get the answer. We would prefer customers to ask questions in the decision process rather than make assumptions and possibly make an incorrect decision based on that assumption. Many thanks again, Paul Stride - York

Posted 2 years ago

“Super friendly service. Brilliant products including some of the safest car seats on the market. Always helpful - nothing is too much trouble. And if something isn’t in stock they’ll source it asap.”

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Posted 3 years ago

Good Morning Stephanie, Many thanks for the review and for entrusting us to help in your car seat purchase, both are very much appreciated. Many thanks again, Paul Stride - York

Posted 2 years ago

“Paul Stride have been amazing to deal with, they kept me informed from the moment I placed an order, updated me when it was due for delivery and arranged it for a day that was suitable for me. I would definitely recommend them!”

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Posted 3 years ago

Many thanks Nina for your kind words they are very much appreciated. Many thanks again, Paul Stride - York

Posted 2 years ago

“Very helpful and communicative, our order arrived in just a week even though we live in South Africa. I’m all round very impressed and happy with their services :)”

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Posted 3 years ago

“Very well priced and quick delivery.”

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Posted 3 years ago

“The service I have had has been exceptional! Great product advice, brilliant attention to customer care and efficient service.”

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Posted 3 years ago

“Very impressive service, nothing too much trouble. I swapped and changed my mind around 4 to 5 times. Would definitely use them again”

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Posted 3 years ago

“Great service. Ordered extra set of straps for car seat. Arrived in plenty of time.”

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Posted 3 years ago

Jane, We are pleased to hear that the extra seat sraps arrived quickly for you. Thank you for your order, and appreciate you taking the time to leave us a review. Thanks, The Paul Stride Team

Posted 3 years ago

Paul Stride is rated 4.9 based on 157 reviews