Paytm Reviews

1.9 Rating 76 Reviews
22 %
of reviewers recommend Paytm
1.9
Based on 76 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
4.1 out of 5
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Paytm 3 star review on 18th August 2022
Paytm Customer Care Service Number Call Now Payment Related Solve 73649..94102.
Paytm 5 star review on 16th August 2022
Rajulf Kumar
Paytm 4 star review on 16th August 2022
Rajul Kumar
Paytm 5 star review on 10th August 2022
Paytm Toll Free Number 7856.815.057
Paytm 1 star review on 12th June 2022
Danish Kazi
Paytm 1 star review on 12th June 2022
Danish Kazi
Paytm 1 star review on 12th June 2022
Danish Kazi
2
Anonymous
Anonymous  // 01/01/2019
Totally fake services offer Paytm and customer care service totally waste of time and always in quee...
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Posted 5 years ago
Not to use Paytm is fraud, don't book bus ticket from then, bus operator cancel booking and paytm not refund ---- don't book bus ticket _-------- Paytm is fraud
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Posted 5 years ago
Paytm ccs very bad. They are not picking up for last 36 mins.
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Posted 5 years ago
paytm customer service is very bad.
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Posted 5 years ago
Least satisfactory customer service. No one answers your call nor in interested in solving your problem for days.
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Posted 5 years ago
Paytm frod company i am not interested
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Posted 5 years ago
Fraud company. Due to paytm i need to 1.5lacs extra Last moment they cancel my tikt n didnt inform us In airport we came to know. More than 30 time we called no revert. They are accepting its there mistake but not ready to repay amt
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Posted 5 years ago
Unable to add money to the paytm wallet when I needed urgent transfer.
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Posted 5 years ago
Delivered product with missing accessories and fraud with the customer.
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Posted 5 years ago
Very Bad Experience.In the transaction failure,since more then 7days paytm deducted the amount and when i call to their customer care(CC) they simple drop one SMS to register the complaint. i want to talk to their CC. Do not use paytm for any transaction.
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Posted 5 years ago
paytm charges money 4% for transfer the money to own account for merchant it is free what is this very poor service
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Posted 5 years ago
Paytm 24/7 name shows it is available always but truth is... It is kind of service to waste our precious time. After wait of more than 10 min call will be disconnected automatically.. 🙁
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Posted 5 years ago
I have ordered a sleeper but i received a fake product that is completely useless And there is no return policy for that product.so i will not recommend paytm for shopping.
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Posted 5 years ago
Paytm you are doing frauds actually stealing money and even deleting the transaction details, cases and chats. I did payment for vodaphone which was unsuccessful and the amount got deducted from paytm wallet. I was able to see the transaction in statement and even I raised case too but these guys didn’t refund the Money. And deleted all the details from app. And customer care is useless, they are giving me robotic answers. And this is same I thought about these wallet companies.
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Posted 5 years ago
Hi Worst customer care service. 1) I called you up 5 times and after waiting 10 min each time, call got disconnected. No reply from you. 2) I got error in return/replacement option, there is no return option, only replacement option is shown and when I opted it, it says "We are sorry - this product just went out of stock with the seller. You can opt to return the product and place a new order.". Now do not know how to return the product. 3) This is my 3rd order through paytm, all 3 times I am required to return the product due to bad quality issue/defective items. I suggest everyone never ever buy product from paytm.
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Posted 5 years ago
its such a waste app, other apps dont charge so much of money by mistake i added 10000 instead of 1000 and to retrieve that i had to pay 400 rps. no a friendly useful app .. i uninstalled it immediately... kindly viewers use something thats useful for us .. not these kind of apps which rob money
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Posted 5 years ago
I have ordered a product on 2nd November. It was showing to deliver on 3rd November. Today is 13th November but still not received. Customer support is zero. They are just highlighting my case but nothing else. Have not get such a worst customer support before. No mail communication. Will never go for this in future
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Posted 5 years ago
Every want wrong,not deliverying order which we have placed,fake products,dont buy products from paytm even dont recharge also this is worst app and pls go for freecharge,phonepay .this cheating app not paytm app
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Posted 5 years ago
Manpower nahi hai kya Kyo customers ko dhokha de rahe ho bhai aapka company owner chor hai kya
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Posted 5 years ago
Customer care services is very very bad cashback is coming timely promocode was found invalid.
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Posted 5 years ago
Paytm is rated 1.9 based on 76 reviews