“Extremely Poor communication, unreasonable notice in asking for unnecessary additional information 5 months after taking the policy out, automatically cancelled my policy as a result and will not reinstate it. New quote was £100 more than original policy, oh and my part refund will take 5 days along with a £46 admin fee!! Absolutely raging, call yourselves a professional organisation, Harry in customer service department- USELESS!”
“Disgraceful service! Discriminating people although they are British citizens born abroad! They put the price up literally just because of that - a week after I booked it!! I cancelled the policy of course as I was no happy with unreasonable increase of my premium only because I was not born in the UK but they charged me fee although I have 14 days of free cancellation time!
Extremely rude staff! Please AVOID if you wish headache free insurer!”
