“Daniela did a great job with the one-off cleaning service and this made me book regular housekeeping service with Perfect Clean. Luckily Daniela was available for weekly cleaning too. I’m happy knowing that she will be my regular cleaner, thank you Perfect Clean!”
“I’m really happy finding Perfect Clean London in Instagram. Being new in the area everything is like taking chances and I’m truly satisfied because this company is really taking good care of my apartment. Thank you so much.”
“We have been clients for 3 years only because we were lucky enough to have a good cleaner since the beginning. However, the company started to overbook our cleaner and she started coming at 17.00 or not coming at all. They sent us another cleaner that not only did not clean, but made a mess around the house and had to clean everything myself. Company provides very poor services, is not trustworthy and very deceitful. Waste of money.”
“The cleaner sent did not work the hours agreed, took the money and did not even attempt to clean upstairs. I also did not receive any paperwork for the cleaner to confirm their nationality / work permit after requesting several times.”
“AVOID. DID NOT DELIVER
Didn't deliver works as per the required instructions as initially agreed.
Didn't complete the cleaning to the standard as requested/discussed
Didn't advise the customer of the extra time needed to complete the works in full on the day (despite the client requesting this as she knew she was away)
Cleaner turned up 45mins late without even calling ahead
Waited till over two weeks to advise that customer needs to be present on second visit to inspect
Couldn't deliver to a time slot that suits the customer to make up the extra time that wasn't delivered on first visit
When advising what dates I am available to complete inspection advise that I may need to pay for extra time due to time lapsed.
Only offer you have made to accommodate for all this is for an £8.00 refund. unacceptable”