PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flea and tick I ordered worked better than all the others I have purchase from other retailers. Including PetSmart and Chewy.”

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“Easy process”

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“FANTASTIC product, service, everything. I've been using petfriendly products for my dog since about 2020? When they started advertising on Facebook, and I don't have a single complaint. I will say, we didn't have a flea problem when we started, but we've been using every month for 3 years and have never seen a single flea. When they introduced cat products later down the line, we ordered those too and- as expected- have had the same amazing results. Automatically shipped to me the same time every month so I don't even have to think about it, no more forgetting what day of the month it's applied, when I get the box they get their spot treatment (and they love the free treats in every box!) and that's it. So easy and convenient, I really can't recommend Petfriendly enough. I've got all my neighbors ordering now! 😂”

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“I have never had such a great experience with a subscription service as I have had with Pet Friendly over the past few years. The flea treatment for my dog and two cats was too expensive at the vets so cost was my main reason for trying this out. The first box containing boxes with my animals photos on the front melted my heart. The instructions were clear and amusing! My dog actually gets excited to see the brown box because he knows there’s yummy treats inside. He stands so still so he gets his treats quick. The cat application instructions are hilarious and whoever wrote them truly knows cats! Our pets are flea free month after month and here in the south that’s saying something. Customer service is unmatched! I confess I got behind in the winter months once and had too many boxes. I went online and selected pause for a few months and got caught back up. No harsh judgment or guilting just support. The emails letting me know they’re processing my shipment and that the boxes are on the way is helpful and friendly. They also track the shipments and they emailed me once apologizing that my package was late. It arrived the next day. Once the delivery company must not have sent Pet Friendly a notice that they delivered my package so I got an email from Pet Friendly saying they were trying to track down my package. I replied that it had arrived a few days earlier and they sent me a nice thank you email. Really nice people and I feel so good about being a part of such a great subscription.”

PetFriendly 5 star review on 16th August 2023

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“It works that’s all that needs to be said.”

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“Where do I begin to say how convenient and amazing PetFriendly Is. My dog really enjoys getting the monthly box for the yummy treats and different products they offer to protect my pet. I can’t wait to see what cool things they have to offer in the near future.”

PetFriendly 5 star review on 14th August 2023

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“Honestly we’ve had 2 that’s had flea issues and we tried so many thing including stuff our vet recommended and nothing worked until we tried thes out and I was amazing. We now have 4 dogs ans 2 kittens that we can’t watch to start using this again.”

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“Was please to get a product that works and doesn’t cost so much!! Dogs have not had any fleas! And my wallet thanks you!!!”

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“Works good for all my pets. I like the ability to pause the renewal when you don’t need it for a couple months.”

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“I have 6 dogs Petfriendly saved me love the monthly subscription and super affordable”

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“Product works great on my dogs and cat from flea's”

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“I was so glad I found pet friendly hey saved babies from he fleas there drops work wonders. I have been telling my friends and family about y'all. So Ty from myself and my babies.”

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“Thanks I love it”

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“I absolutely LOVE PetFriendly! I work w/dogs every day and I tell all my clients about it. It's so affordable and I never forget to give my dog his flea treatment. He's happier and so am I. If you're on the fence, you should try it.”

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“Pet friendly is awesome. They really care about your pet. They email and check on mine. I love pet friendly Carolynn Dupuis”

PetFriendly 5 star review on 5th August 2023

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“Can u please ship this month's box”

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Hi Pia! You can definitely expect to receive your monthly box this month. Our team has sent an email to confirm. Thanks!

“Loved the website, can't wait to receive the flea medication!”

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“iv updated account”

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Hi, Bonita - Thanks so much! We appreciate you!

“I am so thankful I came across an ad for Pet Friendly on Facebook! I had a major flea problem caused by an outdoor cat that I brought in my home with my other cat and 2 dogs...I was spending so much money on Frontline for each animal with No success!! I ordered these and my flea problem is now under control and I will continue to protect my babies from now on with Pet friendly! Thank You thank you thank you...I can't say it enough! I hated seeing my babies going through that and never want to again! These products WORK!!!”

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“The flea meds is wonderful very effective immediately and safe”

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PetFriendly is rated 4.2 based on 701 reviews