Pet Planet Reviews

Name: Pet Planet
Rating: 3.67

3.7 Rating 3 Reviews

67 %

of reviewers recommend Pet Planet

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3.7

Based on 3 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication from ordering to delivery. Quick despatch, good price for the items ordered. No problems.”

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Posted 6 years ago

“Massive range of products and fast delivery - the great prices help too!”

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Posted 6 years ago

“Absolutely appalled by what I have received today. Ordered a cat tower among other things. My parcel was due for delivery yesterday. I waited in for the courier only for him never to turn up. He brought my parcel this morning. Upon opening there was a foul stench of strong animal manure. Pet Planet warehouse had already opened the cat tower and put the other parts of my order in the box. I would not expect a new item in it’s box to have been opened and haphazardly taped back. When inspecting the cat tower it was absolutely filthy with white stains and pet debris. Added to this the tower is actually broken. The wooden top of the main compartment cracked. I cannot get any customer service from them as they do not work a weekend. I am now forced to keep a large stinking box in my home until I can be advised on how to return.”

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Posted 4 years ago

Pet Planet is rated 3.7 based on 3 reviews