Phones2Pounds Reviews

3.9 Rating 130 Reviews
72 %
of reviewers recommend Phones2Pounds

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Phones2Pounds 5 star review on 20th January 2024
James Garvey
Phones2Pounds 5 star review on 30th June 2023
Smith GC
Phones2Pounds 5 star review on 21st April 2023
Thomas C Watkins
Phones2Pounds 5 star review on 12th April 2023
Anderson C Patterson
Phones2Pounds 5 star review on 3rd March 2023
Daniel C Louis
Phones2Pounds 5 star review on 3rd March 2023
Daniel C Louis
Phones2Pounds 5 star review on 20th February 2023
Javi T Coleman
7
Anonymous
Anonymous  // 01/01/2019
After spending some time searching for the best price for my old phone these guys kept cropping up as the highest paying. Decided to place an order and send my phone in and I’m glad I did because it was hiccup free.
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Posted 2 years ago
If it was possible to rate this firm with minus 5 stars that would have been my selected rating. On 21/06/2020 I sent my mint condition iPhone XR 64b to this firm based on its online offer of £350.10 subject to it being received in a good working and unlocked condition. On 26/06/2020, I received an email containing a revised offer of £262.58 based on them maintaining that the phone had scuffs and impact damage on its bezel. I replied rejecting the offer and refuting that it had any damage to it and insisted that they send me clear photos of the alleged damage. I then received a further email (no photos of the alleged damage) indicating a revised offer of £290 as a goodwill gesture which I again rejected. After at least another 3 emails to them from me (if you phone them irrespective of which given option you select, you get a recorded message telling you that their phone mailbox is full and the call is terminated). they eventually emailed me with another goodwill gesture revised offer of £310. I rejected this offer and requested that the phone be returned to me. I’ve since checked online and it’s quite clear that this firm has a policy of substantially reducing its offer price on receipt of a phone in an ‘as new‘ condition because of alleged damage. The fact that they continually sent me revised prices as a goodwill gesture only confirms that my phone was as new and as described so was an insult to my intelligence and a further waste of my time. I will be making a formal complaint to the comparison site that pointed me in the direction of this firm and I would ask anyone considering sending a phone to this firm to heed the lessons of my experience of them as outlined above. DO NOT USE THIS FIRM AS MY AND OTHERS' EXPERIENCE SHOWS THAT IT WILL CHEAT YOU
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Posted 3 years ago
I’m another customer promised one price then once they gave your phone offered another. I rejected both offers and asked for my phone back. That was a week ago. I rang and rang and rang but no answer. I haven’t even been paid there very low ”good will gesture”. So god knows where my £120 phone is. Avoid this company at all costs.
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Posted 5 years ago
Phones2Pounds is rated 3.9 based on 130 reviews