Physicool Reviews

4.5 Rating 49 Reviews
90 %
of reviewers recommend Physicool
4.5
Based on 49 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 60%
Customer Service
Communication Channels
Email, Telephone
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Email:

info@physicool.co.uk

Location:

51 Clarkegrove Road, South Yorkshire
Sheffield
S10 2NH

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Anonymous
Anonymous  // 01/01/2019
Ordered the product as I had used it 6 years ago post me knee replacement op. Royal Mail fluffed the first delivery but on advising physicool that the items had not arrived they corrected the situation speedily and with great customer service. Many thanks.
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Posted 4 years ago
Very quick delivery. I purchased for my nan who has just had knee replacement. She was given some by the hospital to use at the time and she said it really helped with the pain and discomfort
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Posted 4 years ago
I have had a knee replacement while I used Physicool in Hospital when I got home I only had ice to treat the swelling what a relief when I got my first boxes of Physicool so easy to use and so good the swelling drops away so fast thank you
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Posted 4 years ago
Excellent, would highly recommend. Fast delivery. Ordered a refill coolant as already had the bandage etc. Helps reduce swelling, stays cold for a long time.
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Posted 4 years ago
'B' kit following a knee operation was very useful. Have purchased second kit in advance for the other knee.
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Posted 4 years ago
Excellent service, ordered at midday, arrived the morning after. Bandages are invaluable when it comes to injury rehab. This is the second one I've purchased (after losing the first!) and I can honestly say I wouldn't be without one!
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Posted 4 years ago
Excellent product
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Posted 4 years ago
So much easier to use than ice and more effective as it achieves consistent coverage. Can also leave in place so needs less faffing with than ice packs.
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Posted 4 years ago
Perfect highly recommend will definitely use again many thanks.
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Posted 4 years ago
Great cold banage also able to top the bandage up in its own bag with the ice cold liquid
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Posted 5 years ago
Really good ! Helped my ankle so much !!
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Posted 5 years ago
I have used Physicool on my IT band injury from years of running and it has provided pain relief that oral pain killers could not touch. I will continue to use this product and can recommend for sports injuries.
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Posted 5 years ago
Thanks for the great review Melanie. We're so pleased the product is helping with your injury.
Posted 5 years ago
I had a full knee replacement and my knee/leg was swollen and bruised hospital provided Physicool and it was amazing results. Came home from hospital and ordered extra coolant. Would recommend
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Posted 5 years ago
Many thanks for taking the time to leave us a review, we really appreciate your support. We're pleased that our product has made a difference to your knee recovery.
Posted 5 years ago
Having heart failure I can’t take hrt to help with the menopause so have struggled to sleep and function with hot flushes I ordered the cooling mist and used for the first time last night and it’s amazing! It cooled me within around a minute left my skin feeling cool and tingly and I actually slept for the first time in weeks Amazing product and a must have for women suffering from hot flushes
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Posted 5 years ago
Thanks for your review and continued support Natasha. We're so pleased our product has made a difference to you.
Posted 5 years ago
I am recovering from a partial knee replacement and was give some sort of knee cuff cooling system that need to be put around the knee. You need to make sure you fill it with ice and it only cools for about 10 mins and you are left with the cuff that gets in the way. I then tried frozen peas which worked much better, but the problem is that you have to keep your knee still, otherwise the peas fall off. My husband then remembered that I used Physicool for my foot once and a big lightbulb went off above my head and was very annoyed that I didn't think of this 4 weeks ago. I went on the website and ordered Physicool for knee recovery. It cools for about 2 hours, but the good thing is that you can walk around whilst cooling it. Also peas only cool on the top, but now my whole knee is icing. It is a shame that hospitals do not tell people that this is available. The ice cuff in the hospital cost met £25 and unless I ever get a problem with my knee again, that is wasted money. This pack cost me £49, but I can use it on any sprain all over the body and for many years to come and it is easily tucked away in a cabinet. As it was not clear when I ordered what the delivery time was, I called and they said they would warehouse it immediately, so I had it the day after. Because shipment was mentioned, I thought it would have to be brought in from outside the UK and that made me a bit nervous.
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Posted 5 years ago
Many thanks for taking the time to leave us a review, we really appreciate your support. We're pleased that our product has made a difference to you and your husband.
Posted 5 years ago
Great product. Shame about lengthy delivery time.
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Posted 5 years ago
Thanks for taking the time to leave us a review Michael. We're sorry the product took so long to get to you.
Posted 5 years ago
Ideal product for my niggles and aches after sports. Helps with recovery quicker and allows me to play sport on a regular basis.
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Posted 5 years ago
Many thanks for taking the time to leave us a review Eddy, we really appreciate your support.
Posted 5 years ago
Awesome stuff, kept my injured elbow cool for hours and kept the pain to a minimum. Will definitely use it again
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Posted 5 years ago
Great service and product
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Posted 5 years ago
Physicool is rated 4.5 based on 49 reviews