Physiotherapy Store Reviews

4.4 Rating 390 Reviews
84 %
of reviewers recommend Physiotherapy Store
4.4
Based on 390 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Physiotherapy Store Reviews
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Phone:

01614413320

Email:

neill.buchanan@legendgp.co.uk

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Anonymous
Anonymous  // 01/01/2019
Prompt delivery, product as described.
Helpful Report
Posted 5 years ago
I didn't receive my order initially and after two phone calls and two promises I still didn't . I cancelled my order and asked for a refund.
Helpful Report
Posted 5 years ago
As communicated by our customer services team, we dispatched your order upon receipt and followed your call chasing non delivery with a replacement order. You would have also been offered a refund on this occasion. Our customer services team have refunded your order upon request and confirm this has been completed. Sorry you experienced problems with your order.
Posted 5 years ago
Your Waterproof Arm Cast and Bandage Protector has been a life saver - or at least it has saved my sanity. I can now have a shower and/or bath again without damaging cast or splint... Thank you!
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Posted 5 years ago
Excellent service Arrived on time and my husband very pleased with product Thank you
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Posted 5 years ago
I would highly recommend the Physiotherapy Store. They provide excellent service.
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Posted 5 years ago
Great service, great product! Ideal to help manage lower back pain and immobility. The double strapping is a bonus and belt comfortable to wear.
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Posted 5 years ago
Really soft pillow. Almost too soft to sleep on. I was expecting an orthopaedic pillow rather than just a shape. Shame.
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Posted 5 years ago
My Wobble Board arrived in good time and a great product!
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Posted 5 years ago
The order took almost 2 weeks to arrive, something which we were not informed of when ordering. Also I received an email saying it has been despatched but when I rang up it hadn’t yet been despatched. Too long to wait for an urgent medical thumb strap.
Helpful Report
Posted 5 years ago
We're sorry you had to wait, but our web-site did have notices placed across the top of the web-page to state orders placed between Christmas and New Year would be dispatched on/after 2nd January. For all urgent orders, we recommend selecting the DPD/Courier option for next business/working day delivery as we have no control or notification on delays to the standard postage services.
Posted 5 years ago
prompt delivery, great product and brilliant all round service. Will defiantly order again.
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Posted 5 years ago
Good price,item as described and fast free p&p
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Posted 5 years ago
I only ordered a Theraband but it arrived quickly and efficiently and has been in use ever since. The only gripe that I have is that the p&p was roughly twice the price of the product that I bought which was small and light and could easily have been sent by 1st class post for much less!
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Posted 5 years ago
Product arrived quickly as promised.
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Posted 5 years ago
Site was easy to navigate, plenty of stock to choose from and prompt delivery. Can't ask for more, excellent service.
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Posted 5 years ago
Exceptional service, and a great product.
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Posted 5 years ago
Great value for money TENS machine. Despite Christmas period delivered quickly and efficiently. Have bought supplies from them before and would not use anyone else
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Posted 5 years ago
Excellent service. I made my order one evening and the order arrived 2 days later. I am very pleased with my purchase, because the wrist support is very effective.
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Posted 5 years ago
Good quality, service and easy of ordering
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Posted 5 years ago
Speedy delivery. Great product excellent value for money
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Posted 5 years ago
My order arrived promptly and well packaged. The item is as described. I would recommend Physiotherapy Store.
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Posted 5 years ago
Physiotherapy Store is rated 4.4 based on 390 reviews