“Absolutely delighted with mirrored shower screen. Didn't arrive on delivery day spoke to girl who sorted this and mirror arrived in time for bathroom being fitted. Great customer service.”
“I received excellent prompt service when the shower door I ordered was broken - the communication from staff on the phone and via email was supportive and helpful and my product was re-ordered and I am currently waiting for delivery.
Thank you for all your support and advice and the swift re-ordering of the shower door.”
“The suite and furniture is good quality and the packaging and delivery were all good. One piece of furniture was delayed but we were informed of progress on this all the time
All round a good company to order from! Thank you”
“Very pleased as I expected a flatpack but came ready assembled.Also wood had a good quality plastic coating which made it look professional .And was very reasonable price đź‘Ť”
“From order to delivery was quick and everything arrived undamaged. Just got one problem. One of the products doesn’t work. Tried to contact but nobody ever answers the phone”
Hi Gerald,
Sorry you couldn't get through on the phone the first few times we are extremely busy today ,as we are an online company the best way to get in touch with us is via email as we will always get back to emails. Following our phone call earlier please send us an image/ video of the faulty item and we will get this rectified for you asap!
Kind regards Customer services
“Very competitive pricing. Helpful customer services. Delivery may take a tiny bit longer than advertised but no real problems and why would you need urgent delivery of bathroom products! Really good experience.”
“We have a problem with the mirrored bathroom cabinet and need a replacement hinge as the one that came with the cabinet is damaged and does not allow the door to close snugly.”
“I was a bit concerned as the delivery was outside the original stated date and I had not been contacted. However, when I phoned I had a very helpful person who explained of a delayed delivery from Carron. Also when the delivery did arrive it was short of one item (bath side panel) which again I followed up with yourselves and it was delivered the following day.”
“Bought a bathroom towel rail/radiator. There was a long delivery time but communication was good and we were informed of delivery delay very soon as order was placed. The radiator was exactly what we wanted and the price was good.”
“Ordered a bath panel and it came, as explained on the website, within 6 days. Looks like a very sturdy bath panel. The only minor issue is that the confirmation order said I would be notified when the item was dispatched, but I wasn't. So I was a bit worried. But all turned out ok!”