“I am quite satisfied with the entire process, save for a bit of misinformation regarding the shipping and delivery time. I was notified that my order was shipped on 23 Nov, but the estimated delivery time on the notification 21 Nov, which led to much confusion.”
“They’re a great price and delivery didn’t take too long, however the emails I received suggested they had been delivered when they hadn’t been. I’m putting that down to the large volumes of packages being bought online due to covid-19 and backup at post office so can’t hold it against them too much :)”
“Ordered about two and a half weeks ago and have gotten absolutely no tracking information about my order outside of the confirmation email. It was only two booster packs so it wouldn’t take long to prep to ship. Possible scam, very disappointed as I am a new collector. I’ll update if my order ever does come in :(”
“Buyers Beware!!!!Ordered 12-3 product never came& they don’t answer e mails. Please check out reviews on Reddit lots of unhappy customers who didn’t get their merchandise. Reported as fraud.”
“Do not order!!!!Buyer Beware!!! Pokemerchant was a scam during Christmas! Ordered on 12-3 with no communication from them. No tracking on shop other than order place and they don’t answer customer service e mails Happened to my son’s friend as well. Out $163. Reported them as fraud. Check out other reviews on Reddit they are ripping people off.”