Poppy's Picnic Reviews

4.9 Rating 1,984 Reviews
97 %
of reviewers recommend Poppy's Picnic
4.9
Based on 1,984 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Poppy\'s Picnic Reviews
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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 14th March 2024
R Bevan
Poppy's Picnic 5 star review on 21st January 2024
S SANYAL
Poppy's Picnic 5 star review on 7th January 2024
J Higgott
Poppy's Picnic 5 star review on 21st December 2023
S Whitaker
Poppy's Picnic 5 star review on 17th December 2023
N Tatum
Poppy's Picnic 5 star review on 24th November 2023
E Arnold
Poppy's Picnic 5 star review on 12th November 2023
N Sherman
74
Anonymous
Anonymous  // 01/01/2019
Poppy's picnic has been a super simple and easy way to introduce our new pup to a raw food diet, he absolutely loves his dinners. His coat is looking super healthy and shiny since switching too. Only downside is the brand is on the more expensive side compared to others so we can't afford it all the time for such a large breed dog.
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Posted 2 years ago
Dear Anonymous and your new pup Thanks for shopping with us - so pleased to hear that your new pup is enjoying our food and you can see a difference in his coat The majority of our ingredients are from our surrounding countryside and we only work with Wiltshire farmers, who all carry the red tractor standard mark. Buying free range and introducing more and more organic can make us a little more expensive If you would like me to help you with tips on feeding a large breed dog please let me know Thanks for the lovely review too! Much Kindness Debs and Poppy
Posted 2 years ago
The quality of complete meals are wonderful and our cockapoo, Archie, seems to love them. We ordered a trial pack initially and have now signed up to the subscription as he loved them so much. The super sprinkles are brilliant too - nice little extra crunchy treat to top the meals off. The only downside is that Archie is very active and has a very high metabolism and needs to eat almost double the daily recommended amount for his age/weight. Poppy’s Picnic says he needs about 280g as an “active dog” but he eats a whole pack (450g) a day to maintain his weight (12.5-13kg). The subscription box does not let you add any extra to the box so Archie is going to be short on food as they only send 16 packets every 27 days. Wish there was an option to add additions to your subscription order? (there possibly could be, but it wouldn’t let me when I tried..)
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Posted 2 years ago
Hi Hannah & Archie Firstly , thank you for shopping with us - we are so pleased to read that Archie is loving our food The amount you feed depends on breed, age and activity levels - this can vary from dog to dog. Dogs do burn fat for energy At the moment customers are unable to change their subscriptions themselves. This is something that we are currently looking into, and hope to offer in the future In the meantime we are always happy to help and assist you in making changes to your subscription Thanks for this lovely review too! Much Kindness Debs and Poppy
Posted 2 years ago
My puppy simply wouldn't eat. She was probably getting 1/3 of her required daily intake and I started to panic. We tried all the commercial dry foods, whatever the cost, and even mixed it with wet food. But after one day of new food the novelty always wore off. Then I discovered raw food at a local pet store and transitioned immediately. She LOVED it. Then I found Poppy's Picnic and now she literally shakes and howls when she knows it's food time. The subscription means I'm never without which is a bonus. I have found some of the interactions with the support team frustrating, and had a couple of order problems, but nothing bad enough to deter me. My puppy is happy so I am happy.
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Posted 2 years ago
Hello Victoria Thank you for sharing your thoughts in this review We're delighted to hear that your dog is simply loving her Poppy's Picnic We value your feed back and are working hard to make sure that improvements are made Much Kindness Debs and Poppy
Posted 2 years ago
My dog is very fussy so was a bit sceptical to try a raw diet. However after trying her on wild boar meatballs she licks her bowl clean. Will try different flavours soon.
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Posted 2 years ago
Hi Merissa We are over the moon to hear how much your dog is enjoying our meatballs. Happy to help you with choosing different flavours Thanks for the lovely review too Much Kindness Debs and Poppy
Posted 2 years ago
So far so so good, only tried the power balls and mince with eggshell powder but both seem to be going down well with my dog who was previously raw fed but went off it. He now gets a raw meal a few days a week without issue. He likes a big variety of proteins and textures so having these helps with this.
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Posted 2 years ago
Hello Susan We're delighted to hear that your pup is enjoying our food. Please let us know if we can help with anything else Thanks for the lovely review Much Kindness Debs and Poppy
Posted 2 years ago
Remy absolutely loves her new food, she was beginning to get a tad fussy with her normal food, but Poppy’s Picnic is wolfed down in seconds (still trying to get used to remember to get out of freezer!!)
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Posted 3 years ago
Hello Michelle & Remy We're so happy to hear that Remy is enjoying her Poppy's Picnic If you do forget to defrost the food (we've all done it!) then simply put a whole pack in a bowl of water. Replace the water twice and within 10 minutes you will be able to serve. Never be tempted to microwave as the bone can harden and this could cause irritation to you dog. Thank you for this lovely 5* review Much Kindness Debs and Poppy
Posted 2 years ago
Still early days Lola's is a real fussy eater so shes trying it on again. After reading your message about flash frying it for 10 seconds it did the trick so gonna persevere for a bit longer. She really is a madam tho so I think the problem is with her not the food
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Posted 3 years ago
Hi Lesley & Lola Thank you for the 4* review We're delighted to read that Lola is enjoying her food flash fried. If our customer care team can help you with any feeding tips or guidance please let us know Much Kindness Debs and Poppy
Posted 2 years ago
Only my fussy poochies didn’t give the food the time of day, I’ve given up with them. The food looked really good, will give the rest of the food to my daughters. dog.
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Posted 3 years ago
Dear Lynda Thank you for your feedback - we really appreciate it Sorry to hear that your fussy pooches didn't want to eat our food. The transition period can take up to two weeks to switch to raw with some dogs Our customer care team are always on hand to help with this , or any other query . If we can help with a feeding plan- please let us know Much Kindness Debs and Poppy
Posted 3 years ago
Excellent quality. Easy to serve. Good wholesome ingredients A little bit expensive
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Posted 3 years ago
Hi Heather Thank you for your kind words regarding our raw food. We're delighted you found our food excellent quality with great ingredients Much Kindness Debs and Poppy
Posted 3 years ago
My dogs love Poppy’s picnic . I also weaned a litter onto raw and the puppies love the food too. I like the fact there was weaning paste ,to start them on where there was no large bits of bone . Really useful if you are having to to start weaning early. most companies don’t do the fine paste I would love to continue using Poppy’s picnic but unfortunately they only do 450g trays .most companies do 500g trays. It is great if you only have 1 dog but I have 5 . This means I am a meal down a day . Which makes it quite expensive. This is why I only gave a good star.
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Posted 3 years ago
Hi Lisa Thank you for the review and your lovely comments We do understand your thoughts regarding the weight of the packs and this is something we are looking into later in the year. If we can help you in any other way please let us know Much love to your pups Debs and Poppy
Posted 3 years ago
My dog seemed to enjoy the lamb and beef, wasn’t keen on the chicken though.
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Posted 3 years ago
Hello Leanne Thanks for letting us know your thoughts We're pleased to see that your dog is enjoying the lamb and beef - maybe try one of our new flavours instead of the chicken next time Thanks for this review too ! Much Kindness Debs and Poppy
Posted 3 years ago
The dogs eat it, which is the main thing but, being fussy, they don’t like the way it clumps together in the bowl. This means I end of hand feeding them (they’re not spoilt at all) They love the liver and venison treats but the marrow bone that was supposed to be small was much to big for them. It needs to be in smaller pieces for small dogs.
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Posted 3 years ago
Hi Ian and your lovely dogs Thanks for the feedback. Hearing about our customer experiences is very important to us and we take it on board in product development. Our bones are in the two sizes that are suitable for most sizes of dogs. If you do want to find other types of bones do ask your local butcher - we recommend lamb ribs as they are particularly great for cleaning teeth. Much Kindness Debs and Poppy
Posted 3 years ago
I briefly used poppy’s picnic. I was misled by the pricing structure on the website which is for the basic product. I wanted a enhanced food. The food looked great and my girls enjoyed it. It’s just too expensive. Their packets are 10% smaller than most other raw providers, this adds up when you're feeding large dogs like Labradors. Im buying a enhanced food from a rival for £60 a month less. Sorry
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Posted 3 years ago
Hi Peter Thank you for the feedback. We are always interested to hear from customers about everything that is unclear on our website. To explain, we have two types of food - our complete working dog mince range, RAW POWER and our complete enhanced ranges, MIGHTY MINCE and POWER BALLS. The enhanced products contain no bone so they are cookable. The minces come in 450g packs and the meatballs are in packs of 12 ( 360g) Good luck on your raw feeding journey - we wish you and your lovely labs all the best Much Kindness Debs and Poppy
Posted 3 years ago
Would have given a 5 star rating, however on a few occasions some of the food packs were already thawed out, on delivery. I did contact Poppy's Picnic and they did advise that it was safe to refreeze the meals. Also the revised menu (namely for the Lamb) doesn't seem to have the variety the old menu offered. All in all my pup loves the meals.
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Posted 3 years ago
Hello Samantha Thanks for the review and we are so pleased that your pup is enjoying Poppy's Picnic Yes - that's correct if the food arrives cold but not frozen then it's ok to pop in the freezer.Our boxes are designed to keep your food cold in transit Have you seen our new range? You can even cook it! Much Kindness Debs and Poppy
Posted 3 years ago
After weeks of cajoling with hand feeding and adding paste to his kibble to get him to eat, my puppy took one sniff at his new food and wolfed the lot - licking his dish clean at every meal. Definitely worth making room in the freezer!
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Posted 3 years ago
Hello Angela & puppy WOW! This is wonderful news ....... We love the stories about our pups licking their bowls clean Thanks for taking the time to write this review Much Kindness Debs and Poppy
Posted 3 years ago
Raffi, was not happy with the minced lamb, I served it every which way, raw, cooked, raw with butter on it, cooked with grated parmigiana sprinkled on top but no no no. Then I tried the minced chicken, now that was a success, so I think we’ve cracked it there. About the meat balls, are they meant to be served frozen?? Because they arrived defrosted.
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Posted 3 years ago
Hello Marilyn & Raffi Sorry to hear that Raffi didn't enjoy our lamb Sometimes the changes in seasons can make a difference. The meatballs are meant to be served defrosted - Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight into the freezer. Thank you for sharing your thoughts and writing this review Much Kindness Debs and Poppy
Posted 3 years ago
Our bull terrier was struggling to eat a lot of other raw dog food brands but really loves this so far.
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Posted 3 years ago
Hello Paige Thanks for sharing your experience and writing this review We are delighted to hear that your bull terrier is enjoying our food Much kindness Debs and Poppy
Posted 3 years ago
My dog is a fussy eater and easily gets an upset stomach, however there he’s never been an issue since using Poppy’s picnic. He loves the food!
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Posted 3 years ago
Hi Shelley Delighted and so pleased to read that your dog is enjoying our food Thanks for the review too! Much Kindness Debs and poppy
Posted 3 years ago
the beef flavours went down well with my akita chicken not so much but she is a picky eater.
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Posted 3 years ago
Hi Callum Many thanks for this lovely review We are pleased to see that the beef has been a favourite Dogs do quickly find a favourite - we do a lovely turkey recipe that your Akita may like to try Much kindness Debs and Poppy
Posted 3 years ago
Charlie our 6 month old Miniature Pincher, got on well with his new diet and is enjoying the change from kibble.
Poppy's Picnic 4 star review on 25th October 2020
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Posted 3 years ago
Hello Sharmilee and Charlie Thank you so much for the beautiful pic Charlie - you are so gorgeous! We agree - Poppy's Picnic is lovely fresh wholesome goodness and we are delighted that you think so too Thanks for writing this lovelyreview - it was very kind of you. Much Kindness Debs and Poppy
Posted 3 years ago
Poppy's Picnic is rated 4.9 based on 1,984 reviews