Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Porcelain Superstore Reviews

4.5 Rating 388 Reviews
88 %
of reviewers recommend Porcelain Superstore
Company Reviews Questions Metrics
4.5
Based on 388 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Porcelain Superstore Reviews
Visit Website

Phone:

0845 257 0227

Email:

help@porcelainsuperstore.co.uk

Location:

22 Lever StreetManchester
Manchester
M1 1EA

Write Your review

Tell us how Porcelain Superstore made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Porcelain Superstore 5 star review on 24th August 2020
Anonymous
Porcelain Superstore 5 star review on 13th July 2017
Kerri Johnson
Porcelain Superstore 5 star review on 12th July 2017
Hasan Ibrahim
Porcelain Superstore 5 star review on 12th July 2017
Anonymous
Porcelain Superstore 5 star review on 12th July 2017
Anonymous
Porcelain Superstore 4 star review on 12th July 2017
Anselm Nye
Porcelain Superstore 5 star review on 15th March 2017
Janine
63
Anonymous
Anonymous  // 01/01/2019
5
Verified Reviewer
Anonymous
Verified Reviewer
“Tiles received on time and even managed next day delivery during lockdown. The quality of the tile is excellent so much so we have used 6 different tile styles all from Porcelain Superstore in our house. Thank you.”
Porcelain Superstore 5 star review on 24th August 2020
Helpful Report
Posted 3 years ago
5
Kerri Johnson
Kerri Johnson
Unverified Reviewer
“Very helpful staff when placing my order. The tiles look amazing on our new bar!😃😃”
Porcelain Superstore 5 star review on 13th July 2017
Helpful Report
Posted 6 years ago
5
Hasan Ibrahim
Hasan Ibrahim
Verified Buyer
“They were extremely helpful. Something went wrong with my order and all my tiles were cracked and after a 6 week wait we finally received new ones and also the company were very helpful and remained polite at all times”
Porcelain Superstore 5 star review on 12th July 2017
Helpful Report
Posted 6 years ago
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“Our sample arrived promptly and after comparing it with others we chose it for our floor, all finished now and looks great, some boxes were slightly damaged when they arrived, exchanged for unbroken tiles no problem, thanks very much”
Porcelain Superstore 5 star review on 12th July 2017
Helpful Report
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Love my new tiles. Good customer service as well.”
Porcelain Superstore 5 star review on 12th July 2017
Helpful Report
Posted 6 years ago
4
Anselm Nye
Anselm Nye
Verified Buyer
“I was absolutely delighted with the tiles I bought from Porcelain Superstore (Crackle Spring Green) which I selected after receiving a free sample. I was not happy when I was told the entire stock did not pass quality control and more had to be ordered, taking an further two weeks. To their credit, the company kept me well informed and the work on my new kitchen wasn't held up. The end result is magnificent.”
Porcelain Superstore 4 star review on 12th July 2017
Helpful Report
Posted 6 years ago
5
Janine
Janine
Unverified Reviewer
“Thrilled​ to bits with my tiles! Arrived well packed and all in tact. Couldn't find these tiles anywhere else in the UK so I'm so glad I found porcelain superstore. I also had several exchanges with one of the team with various questions i had about the items and had responses within 24hrs every time. Great!”
Porcelain Superstore 5 star review on 15th March 2017
Helpful Report
Posted 7 years ago
5
Rebecca Knight
Rebecca Knight
Verified Buyer
“Great quality tiles and quick delivery, I'm so pleased with the final result!”
Porcelain Superstore 5 star review on 30th January 2017
Helpful Report
Posted 7 years ago
5
Elouise Johnstone
Elouise Johnstone
Verified Buyer
“Lovely user friendly website. Queries dealt with almost immediately. One tile was broken on arrival but I'd ordered 2 extra just in case - used to work for a bathroom company so I knew it was unavoidable! Great price and beautiful designs, thank you!”
Porcelain Superstore 5 star review on 13th January 2017
Helpful Report
Posted 7 years ago
5
Eric Sherring
Eric Sherring
Verified Buyer
“The tiles arrived very quickly in good condition and were exactly as described. They were much cheaper than any other tile retailer I had tried.”
Porcelain Superstore 5 star review on 13th January 2017
Helpful Report
Posted 7 years ago
5
Lauren Tierney
Lauren Tierney
Verified Buyer
“After ordering samples of every single wood-effect floor tile in the world, we finally settled on the Woodland Pale from Porcelain Superstore. Ordering was simple, the tiles arrived when they said they would, and they look great! The tiler was also really impressed with the quality of the tiles and the wood grain effect.”
Porcelain Superstore 5 star review on 13th January 2017
Helpful Report
Posted 7 years ago
5
Sam Reeves
Sam Reeves
Verified Buyer
“I love my tiles! The guys at Porcelain Superstore were great, the sample service was quick and simple and the quality of the tiles is excellent. We get comments every time a new visitor comes to stay. I would definitely use them again. Karen - Bath.”
Porcelain Superstore 5 star review on 13th January 2017
Helpful Report
Posted 7 years ago
5
Darren Smith
Darren Smith
Verified Buyer
“The guys at Porcelain superstore were very helpful. The product was excellent and was a very good price compared to other suppliers. I would happily recommend them and I hope to use them again in the near future.”
Porcelain Superstore 5 star review on 12th January 2017
Helpful Report
Posted 7 years ago
5
Rebecca France
Rebecca France
Verified Buyer
“Very good & helpful customer service, so pleased with our beautiful tiles at a competitive price and great quality!”
Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Brian Robinson
Brian Robinson
Verified Buyer
“I spent a couple months shopping around to get the right quality of wood grained planked tiles as well as ensuring I got the best price out there. Porcelain Superstore delivered. Thank You. Very pleased with your services and product.”
Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Michele Miller
Michele Miller
Verified Buyer
“Excellent service from receiving samples promptly to ordering and receiving times that look great! No hassle, efficient and friendly service with thoughtful follow up- highly recommend this excellent company!”
Porcelain Superstore 5 star review on 11th January 2017 Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
3
Karen Langford
Karen Langford
Verified Buyer
“I purchased two types of floor tile for my bathroom. The wood effect tiles are great, I didn't have any problems with them. Unfortunately I miscalculated for the stone effect tiles, and I had to order some more. I had to pay the delivery charge of £30 for the additional 14 tiles. Sadly there was a problem with the stock of tiles and I had to wait approx 3 weeks for the extra tiles to turn up, which delayed completion of my bathroom. Some of the stone effect tiles are a little bowed so the walls and floor are not completely flat, but my bathroom fitter has done a good job, and it looks lovely.”
Porcelain Superstore 3 star review on 11th January 2017 Porcelain Superstore 3 star review on 11th January 2017 Porcelain Superstore 3 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Julia Ashman
Julia Ashman
Verified Buyer
“Great value for a quality product , quick delivery and excellent sample service. I have had many compliments on my new kitchen floor and have even passed on your website details to our washing machine repair man!”
Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Wendy Hocking
Wendy Hocking
Verified Buyer
“I ordered 2 types of tiles from Porcelain Superstore, including a number of samples, they compared really well with other samples that I picked up locally, yet were a much better price. Delivery was excellent, on time, no issue, and customer care was excellent too. Happy to recommend.”
Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Natalie Boswell
Natalie Boswell
Verified Buyer
“Excellent company to deal with, very knowledgeable and helpful. The plum quartz tiles look amazing and the matching mosaics we used as accents on the walls with pure white tiles. Opted for white grout in the end as the sparkly epoxy grout, from past experience, can be near impossible to remove from the surface of the tiles. Will definitely use these tiles and this company again.”
Porcelain Superstore 5 star review on 11th January 2017 Porcelain Superstore 5 star review on 11th January 2017 Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Sushma Windsor
Sushma Windsor
Verified Buyer
“The show room we visited had an excellent array of displays and the sales lady (Karisha)was very mindful of our requirements, so did not waste time to show us products which were not suitable for us. The follow up service was second to none. The products are not your cheap and cheerful range, but it so worth the money.We can't wait for our second Bathroom project to be planned next year.”
Porcelain Superstore 5 star review on 11th January 2017 Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
4
Karen Hahnel
Karen Hahnel
Verified Buyer
“The end result is a stunning bathroom. The Moroccan 'Heritage Star' tiles are amazing and they really add the 'wow factor. You could think that such a bold statement might overwhelm a small space but not so when you keep everything else simple. One of the boxes of tiles arrived broken but the team dispatched a replacement batch quite quickly. Unfortunately the replacement box was the wrong tile and so they had to be replaced also, but the team were quick to respond.”
Porcelain Superstore 4 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Janice Lee
Janice Lee
Verified Buyer
“Having looked all over our city to find tiles we eventually found Porcelain Superstore. A sample requested arrived very quickly and after that everything moved very fast. The staff were friendly and helpful and the upshot is we now have a lovely kitchen/dining room floor.”
Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Marie-Louise Schembri
Marie-Louise Schembri
Verified Buyer
“Found exactly what we wanted and it was delivered fast. The tiles get plenty of attention and compliments from visitors.”
Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Jackie Heaphy
Jackie Heaphy
Verified Buyer
“Bought floor tiles for hall & kitchen. Great service, extremely helpful delivery man & cheaper than buying from your high st shops. Very happy indeed!”
Porcelain Superstore 5 star review on 11th January 2017 Porcelain Superstore 5 star review on 11th January 2017
Helpful Report
Posted 7 years ago
5
Ruth Hajioff
Ruth Hajioff
Verified Buyer
“I called for advice a few times and was always treated well and my queries were answered. Vey happy with the product and the service”
Porcelain Superstore 5 star review on 10th January 2017
Helpful Report
Posted 7 years ago
5
Toby Smith
Toby Smith
Verified Buyer
“Excellent rage and excellent service.”
Porcelain Superstore 5 star review on 10th January 2017 Porcelain Superstore 5 star review on 10th January 2017 Porcelain Superstore 5 star review on 10th January 2017
Helpful Report
Posted 7 years ago
5
Wayne Timperley
Wayne Timperley
Verified Buyer
“Visited the Porcelain superstore in Southport and was helped to find a selection of tiles that we had been looking for. Help was excellent. Ordering was easy on line and the price was easily the most competitive we'd had. After sales support, on grouting options, was first class. We love our Legno Brown floor.”
Porcelain Superstore 5 star review on 10th January 2017
Helpful Report
Posted 7 years ago
5
Stephen Holley
Stephen Holley
Verified Buyer
“We always recommend Porcelain Superstore to our clients particularly when they are looking for a wood effect tile. Porcelain Superstore have an extensive range or good quality tiles at affordable prices to suit anyone's budget.”
Porcelain Superstore 5 star review on 10th January 2017
Helpful Report
Posted 7 years ago
4
David Simpkins
David Simpkins
Verified Buyer
“Staff helpful and efficient and when we needed help with a full size sample they despatched immediately with next day delivery. Placing our order was quick and simple and very happy with service. Tiles look good and our tile fitter told us they were good value for money. Having been a little hesitant to order this type of item from an online supplier (on the grounds that you can't just post item back if unsuitable), I would certainly recommend Porcelain Superstore. Tiles ordered = Timber Oak 15x90cm”
Porcelain Superstore 4 star review on 10th January 2017
Helpful Report
Posted 7 years ago
Porcelain Superstore is rated 4.5 based on 388 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request